McLEAN, VA – The novel coronavirus (COVID-19) has created unprecedented challenges for our industry, our hotels and our Team Members. Hilton Worldwide Holdings Inc. (NYSE: HLT) is taking decisive action to protect the core of its business and suppor…
Three Ways to Bring Productivity and Inspiration Into Your Workday
The Customer Experience & Innovation team at Hilton shares its top tips on how to optimize your work environment to promote productivity, allow for inspiration and embrace technology and innovation to make valuable connections throughout your workda…
International Tourism Arrivals Could Fall By 20-30% In 2020
The World Tourism Organization (UNWTO) has released its updated assessment of the likely impact of the COVID-19 on international tourism. Taking into account the unparalleled introduction of travel restrictions across the world, the United Nations s…
Looking Past This Crisis – The FutureState of Travel
It is quite difficult to see past the crisis of now, in any situation. But right now, in travel, it is almost impossible. Fear has gripped the world and our industry is on the front line of the response as well as bearing the brunt of the economic d…
Questions Any Agency Handling Your Hotel’s Digital Marketing Strategy Should Be Able to Answer
The biggest challenge of digital hotel marketing is oversaturation. In an OTA, Airbnb, and HomeAway world there is stiff competition and direct bookings are becoming harder to come by. So, how do you stand out from the crowd online and convert? Well…
Keeping lights on during the current COVID crisis!
Resilience is the watchword during a sharp downturn. Companies that skillfully navigate these choppy waters will have one feature in common: they will have prepared today to build resilience tomorrow, no matter which way the economic winds blow. And…
Greggs, PizzaExpress and KFC latest to close, including takeaway
Greggs, PizzaExpress and KFC are the latest brands to close their stores, including takeaway services, due to coronavirus.
Eat closes for good after 24 years
Eat has announced that it is to close in the UK after 24 years in business.
Neil Rankin says put the map down and drive your business with eyes front
In a past life I used to drive a white van for a living. It was a time before Google Maps and sat nav.
‘Let’s use this time to get a sensible deal’ – operators and landlords react to rent suspension
The three-month moratorium protecting commercial tenants unable to pay rent because of coronavirus has been welcomed by landlords.