When you’re in the hospitality business, you can’t afford to allow even one guest to have a poor guest experience. As savvy business owners know, one bad review can cascade into a waterfall of negative online commentary about your business. Once the…
Hospitality Financial Leadership – What Will the Post Pandemic Hotel World Look Like?
Having been around awhile I have seen the changes that have come as a result of major global events. The starkest example is our pre- and post-911 world. It showed us that the idea of getting on an airplane means we need to prove we do not have any …
Roux Scholar Spencer Metzger reflects on his stage at Stockholm’s Restaurant Frantzén
Current Roux Scholar Spencer Metzger headed to Stockholm’s Restaurant Frantzén for a three-month stage as part of his prize. He explains how he was blown away by the restaurant’s organised approach and ‘natural’ cooking
Minute on the clock: Peter Georgiou
The founder of fine-dining delivery app Supper works with London restaurants including Zuma, Hakkasan and Duck & Waffle. He speaks to Jennie Milsom
Crowd concerns see Greggs stall reopening plans
Greggs has stalled plans for the reopening of 20 stores amid concerns that the move could attract crowds of eager customers.
Revelations: Peter Joseph, chef-patron, Kahani, London
I love to spend time with family, especially with my two-year-old daughter, and watching television comedy shows
Former Jamie Oliver CEO Jon Knight joins the Restaurant Group
Jon Knight, former chief executive of the Jamie Oliver Restaurant Group, has joined the Restaurant Group (TRG), which operates brands including Wagamama and Frankie & Benny’s.
HR Leaders webinar: Leading your business out of the coronavirus crisis
Watch the video in full: A panel of HR leaders from some of the UK’s biggest operators discuss bringing people back into the workplace and creating flexibility in the post-coronavirus world.
Expert lineup confirmed for The Caterer’s allergens webinar
null
Robin Hutson says rural hospitality will need support until 2021 to survive in letter to PM
Hospitality businesses in rural areas will require government support until 2021 in order to survive the coronavirus pandemic, Robin Hutson has said in a letter to Boris Johnson.