The World Tourism Organization (UNWTO) has released a set of recommendations calling for urgent and strong support to help the global tourism sector not only recover from the unprecedented challenge of COVID-19 but to ‘grow back better’. The Recomme…
Remote hotel management. Full operations control with cloud technology and innovative solutions
In our workplace, we anticipate more and more technology like artificial intelligence, machine learning, robotics, and virtual reality that lead to experimenting with a mix of human-software interaction. However, at first glance, we have little opti…
Accor’s Top Priority is the Safety and Wellbeing of Guests and Team Members
As we navigate this worldwide crisis, our thoughts are with individuals and communities impacted by this unprecedented event. We remain steadfast and committed in helping our guests, staff, clients, partners and local authorities through this diffic…
A video message from Accor CEO Sébastien Bazin
“The one message that I want you to get is not to be confused by the order of our priorities: first safety, second family and third business.” In these challenging times we are all facing, Sébastien Bazin shares a message of compassion to all Accor …
Hotel industry is resilient and will bounce back as impact of COVID-19 lessens, says GlobalData
The hotel industry’s vulnerabilities are multi-faceted, but its ability to deal with impacts associated with these vulnerabilities in the past stands it in good stead to overcome the coronavirus (COVID-19) pandemic; Ralph Hollister, Analyst, Travel …
What Coronavirus Reveals About The Worlds Culture
It’s been said that a person’s true character is revealed in a crisis – and if the coronavirus pandemic has taught us anything so far, the same can be said for a country. As the world increasingly bunkers in to help slow the virus’ spread, one of th…
How The Airline Industry Will Transform Itself As It Comes Back From Coronavirus
The world’s commercial airlines and other aviation businesses face significant financial stress and perhaps bankruptcy in the coming months from the unprecedented, unexpected, and broad shutdown of travel due to the rapid spread of Covid-19. Airline…
COVID-19 Led Business Disruptions: What’s in Store for the Hospitality Industry?
The COVID-19 pandemic is dealing a crippling blow to the hospitality and aviation industry. International borders are being closed, nationwide curfews have been implemented, flights have been grounded and some hotels are forced by law to close tempo…
The Relevance of Brand Relevance
iPhone, iPad, iEverything – the world of Apple has become a prime case study for brand marketers, as they continue to boast legions of fans around the world; many of whom would willingly brave the elements in a bid to emerge victorious with the late…
This is Definitely Not the End for the Hotel Industry
“The report of my death was an exaggeration,” as Mark Twain cleverly retorted to false rumors of his death. While we hoteliers are in the darks depths of this unprecedented calamity, our industry’s bright new dawn is just about to crest over the hor…