Great executives and managers seem to intuitively know what they don’t know. But it is not at all uncommon to not even know what questions to ask. Who would have thought about COVID 19 and public’s panic responses? One week we all thought we had our…
Revenue management strategies to deal with COVID-19 Part 2
Following on from last week’s blog post ‘Revenue Management strategies to deal with COVID-19’, we have devised some more strategies on how to manage hotel closures, what to do about an increased amount of cancellations and what policies OTAs have en…
The Coronavirus Effect: A Closer Look At Europe
The World Health Organization has pronounced Europe as the new epicenter of the COVID-19 pandemic. Europe is now reporting daily increases in confirmed coronavirus cases at a rate higher than China during its height in February. Countries are now ra…
How is coronavirus impacting hotel booking lead times?
Earlier this week we reported that, in a break with convention, domestic travel and mobile bookings were on the rise in some of the markets hit earliest by the novel coronavirus. We have also seen lead times change as people begin to adapt to these …
The adoption of a long-term perspective in a time of crisis: Why now is not the time to let your marketing and communications go dark
It’s been just over a week since the World Health Organization declared the coronavirus, or COVID-19, a global pandemic. Since then, the information surrounding the continued transmission of the virus has evolved at a rapid pace, taking business own…
Beekeeper, Whispr Offering Hotels a FREE ‘Cleaning Task Lists’ App to Fight Covid-19
Is your hotel “Covid Clean?” It can be, thanks to a new app that gives housekeepers step-by-step cleaning instructions that follow Center for Disease Control (CDC) guidelines to stop the spread of the virus. Beekeeper, a mobile-first communication p…
More than 300 InterContinental Hotels Group rooms block-booked for homeless
More than 300 of InterContinental Hotels Group’s London rooms will be used to allow the homeless to self-isolate during the coronavirus crisis.
More than £1,000 of food earmarked for community delivery service stolen from Shropshire hotel
About £1,200 of food earmarked to start a community food delivery service during the coronavirus crisis has been stolen from a hotel and brasserie in Shropshire.
New jobs board to link hospitality workers with positions in other sectors
A free new jobs portal has launched today to help redeploy hospitality workers out of work due to coronavirus to sectors in desperate need of extra staff.
McDonald’s shutters stores as social distancing takeaway service becomes ‘increasingly difficult’
All McDonald’s sites will close by 7pm tonight, after the group said maintaining social distancing while offering drive-thru and takeaway services had become “increasingly difficult”.