Hospitality Technology Next Generation (HTNG) launches a new workgroup focusing on guest room entertainment to help improve buying strategies, technology research and development investment, along with the creation of a content strategy roadmap. HTN…
Booking.com CEO in the letter to employees:”It is going to get worse before it gets better”.
Booking Holdings (NASDAQ:BKNG) one of the largest online travel agencies (OTA) and second biggest in U.S. market after Expedia, is taking the measures to save cash during the travel meltdown caused by coronavirus outbreak. In the Letter to employees…
ALICE Launches Free COVID-19 Recovery Checklist Software
ALICE has launched a new free product to help hoteliers operate more efficiently during COVID-19. ALICE’s COVID-19 Recovery Checklist Software is available now, and is free to help hotels manage operations through times of low occupancy or closure, …
Video: InterContinental Hotel Group CEO Keith Barr addresses IHG Family
At such a challenging time for the global hospitality industry, we wanted to share a message from our CEO Keith Barr. …
Do you even know what questions to ask?
Great executives and managers seem to intuitively know what they don’t know. But it is not at all uncommon to not even know what questions to ask. Who would have thought about COVID 19 and public’s panic responses? One week we all thought we had our…
Revenue management strategies to deal with COVID-19 Part 2
Following on from last week’s blog post ‘Revenue Management strategies to deal with COVID-19’, we have devised some more strategies on how to manage hotel closures, what to do about an increased amount of cancellations and what policies OTAs have en…
The Coronavirus Effect: A Closer Look At Europe
The World Health Organization has pronounced Europe as the new epicenter of the COVID-19 pandemic. Europe is now reporting daily increases in confirmed coronavirus cases at a rate higher than China during its height in February. Countries are now ra…
How is coronavirus impacting hotel booking lead times?
Earlier this week we reported that, in a break with convention, domestic travel and mobile bookings were on the rise in some of the markets hit earliest by the novel coronavirus. We have also seen lead times change as people begin to adapt to these …
The adoption of a long-term perspective in a time of crisis: Why now is not the time to let your marketing and communications go dark
It’s been just over a week since the World Health Organization declared the coronavirus, or COVID-19, a global pandemic. Since then, the information surrounding the continued transmission of the virus has evolved at a rapid pace, taking business own…
Beekeeper, Whispr Offering Hotels a FREE ‘Cleaning Task Lists’ App to Fight Covid-19
Is your hotel “Covid Clean?” It can be, thanks to a new app that gives housekeepers step-by-step cleaning instructions that follow Center for Disease Control (CDC) guidelines to stop the spread of the virus. Beekeeper, a mobile-first communication p…