SEATTLE – Barry Diller, Chairman and Senior Executive of Expedia Group (NASDAQ: EXPE) stated, “We have one mandate – to conserve cash, survive, and use this time to reconstruct a stronger enterprise to serve the future of travel. We are unable to ma…
Unlocking Sustainable Strategic Renewal After COVID-19: Opportunities for Hospitality
Many nations, companies and individuals were still reeling from the negative effects of the financial crash that began in 2007, when COVID-19 struck affecting many economies, especially those related to the service industries. Tourism and hospitalit…
Is the German Hotel Market Poised to Be One of the Fastest in Europe to Recover from COVID-19?
A Short Outline of the Pandemic Response in Germany The 2019-20 coronavirus pandemic was confirmed to have reached Germany on 27 January 2020, when the first COVID-19 case brought in by a Chinese visitor at Webasto was confirmed and contained near M…
Credit Card Processing Best Practices During COVID-19 and Other Challenging Times
As the world continues to navigate the COVID-19 pandemic, the hotel industry continues to feel its effects. As a trusted hospitality payments provider, POST Integrations is providing the following credit card acceptance best practices to help guide …
The Impact of COVID-19 on Hotel Occupancy Levels in Athens and Thessaloniki
Introduction Imagine for a minute you are a hotel investor seeking after promising opportunities into developing destinations that you consider they have untapped potential. Looking back at the period 2012-19, Greek tourism was breaking one record a…
Travel Agents That Maintain An Emotional Connection With Consumers Through The Pandemic Will Emerge Stronger Post COVID-19, Says Globaldata
Travel brands hold an emotional attachment with their consumers but those that can introduce simple initiatives to maintain a connection with their customers throughout this global pandemic have a higher chance in retaining customer loyalty, says Gl…
A Closer Look at WHO’s Hotel and Accommodation Provider Guidance
As a result of the coronavirus (COVID-19) pandemic, many jurisdictions have enacted orders imposing additional safety requirements upon hotel operations, shutting down portions of hotels, and shutting down hotels except for certain guests including …
Is Coronavirus a Boon for Direct Bookings?
Reminiscing on the initial panic in early March as COVID-19 was declared a pandemic, many travelers with standing reservations endured horrible customer experiences as they tried to cancel for a full refund or get some form of credit. Those sentimen…
The Caterer’s parent company wins Queen’s Award for Enterprise
The Caterer’s parent company Jacobs Media Group has won a Queen’s Award for Enterprise in recognition of its international growth over the last three years.
Inside track: beware post-lockdown ‘elephant traps’, says Robin Hutson
We’re all looking forward to a return to normality, but Robin Hutson questions if the end of lockdown will merely bring new troubles.

