22 April, London. Crave Interactive, a leading global hospitality technology company, today announce ServeSafely, an innovative range of solutions that enable restaurants to protect staff and customers by using technology to maintain social distanci…
COVID-19: Management During A Crisis
It’s been over a month since COVID-19 travel bans and social distancing mandates have forced the hospitality industry, and much of the world, into a state of shutdown. The coronavirus has changed the way we live our lives and do business. Above all …
Love On The Battlefield: Millennium & Copthorne Hotels in the frontline against Covid-19 around the world
In the face of the battle against Covid-19 in Singapore and around the world, Millennium & Copthorne Hotels (M&C) has committed to extending support to the communities it operates in, and is standing in solidarity with key frontline workers and heal…
So long, minibar: How the coronavirus will change hotel stays
A hotel stay that doesn’t include a breakfast buffet, an in-room minibar and a coffee station would have been inconceivable to many Americans three months ago. But the onset of the coronavirus has prompted a sea change that could alter everything fr…
Access Point Financial Launches “Navigating Hospitality Finance 2020” Information Resource for Hoteliers Facing Changing Market Conditions
Access Point Financial, LLC (APF), a leading direct lender and specialty finance company focused exclusively on the hospitality industry, today announced the debut of a new online resource entitled, “Navigating Hospitality Finance 2020,” which will …
What Is the Impact of COVID-19 on Entrepreneurship?
In the face of the worldwide COVID-19 pandemic, Entrepreneurs have to face a new reality: that it is not only a huge sanitary and health crisis affecting million or even billion people in all over the world. This is also an unprecedented downturn on…
Navigating through the storm of the century
We started 2020 on such a high at Mews. We were fresh off a year of incredible growth, we had a fantastic Series B led by Battery Ventures, we were elated to be working with over 1500 customers in all geographies, and we built an incredible team tha…
How hotels will need to adapt Duty of Care policies for the coronavirus pandemic
Duty of Care, which for hotels is the legal obligation to ensure the safety or well-being of its guests, has always been an important aspect for hotel operations. Though many hotels are currently closed due to the coronavirus pandemic, many hotelier…
Hospitality CRM: A Hotelier’s Guide to Learning Salesforce
“Love challenges, be intrigued by mistakes, enjoy the effort and keep on learning. ” – Carol Dweck, Mindset: The New Psychology of Success. In her best selling book, Mindset, psychologist Carol Dweck shows in her research how a growth mindset, marke…
The Art of War, Post-Covid19, and the New Sales and Revenue Managers
Whether the recovery of the hospitality industry is fast or slow is completely out of our hands. The only thing we can all do is prepare for the comeback. It’s almost as is if we need to adopt, for lack of a less cringy word, a warrior mindset. And …