From Patchwork to Platform: The Case for Unified Hotel Systems

It usually starts with a simple fix. One team wants better upsell options, so a new CRM is added. Another needs richer analytics, so in comes a reporting tool. The spa needs its own booking interface. The restaurant team demands a POS that talks to the kitchen the way they like. All good intentions.

How Andronis increased email revenue by 600% with Revinate Marketing

Andronis is known for its high-end hospitality and personalised service in Greece’s most famous tourist spots, Santorini and Paros. It has a hand-picked selection of five award-winning luxury properties. Andronis invites travellers to experience the Aegean through a lens of understated luxury. With a commitment to delivering hospitality that goes beyond expectations, Andronis crafts experiences and memories that linger long after guests have departed.

Now Open: Tella Thera Immerses Guests in Crete’s Local Landscape

For the brand-new all-suite resort Tella Thera in northwestern Crete, the surrounding landscape is more than just a setting. It is an essential and respected part of every guest experience. From partially subterranean suites with private pools to biomorphically shaped architecture and décor, planted rooftop terraces, a holistic spa, and a zero-waste restaurant, the family-owned property brings a new kind of conscious hospitality to the Greek island.

When Technology Undermines Hospitality

In the summer of 2025, traveling on business, I checked into a U.S. boutique hotel that promised cutting-edge hospitality: a 100% automated operation. No front desk, no humans—just email confirmations, entry codes, text messages, and chatbots. What could possibly go wrong?