Triptease Messages: a New Era of Hotel Website Personalization

Alongside our recent platform updates weÕve been working on some exciting new changes to our Triptease Messages product. Attendees of the Direct Booking Summit 2025 in Dallas (DBS) got a sneak peak when we unveiled a completely new version, designed entirely from scratch to address more of todayÕs challenges.

How Duetto’s New RPOs Framework Is Driving a Shift from Revenue to Profit Intelligence

At HITEC 2025 in Indianapolis, we sat down with David Woolenberg, CEO and President of Duetto, to explore how the company is transforming hotel revenue management through its new Revenue and Profit Operating System (RPOs). With the recent acquisition of HotStats and a sharp focus on integrating data, Duetto is moving beyond traditional room-centric strategies, placing profit, and decision-making, at the heart of its platform. In this interview, David shares how RPOs will empower hoteliers to break silos, scale decisions, and focus on what matters most.

Mandarin Oriental Launches ‘Inside The Dream’ – A Cinematic Celebration Of Luxury Hospitality Behind The Scenes

Mandarin Oriental is proud to announce the global launch of Inside The Dream, an original film that offers an intimate, cinematic journey into the artistry and precision behind Mandarin Oriental’s legendary hospitality. The documentary premiered on 27th June at Mandarin Oriental, Hong Kong and is available on Prime Video, Canal+ and Tencent worldwide, offering viewers an exclusive glimpse into the meticulous orchestration behind three extraordinary events hosted across Europe and Asia.

The Future of Revenue Management Is Strategic Leadership

For years, I have seen revenue management occupying a yet critical but narrowly defined space in the hotel ecosystem. It has traditionally been a role grounded in numbers: monitoring pace, adjusting rates, watching competitor pricing, and updating spreadsheets. This work, though essential, has long kept talented revenue professionals locked into highly tactical routines, limiting their ability to influence broader business outcomes.

New Opening: Mediterranean Heritage and Design Converge at Finca Victoria

Perched by the sea in Begur, Spain, Finca Victoria is a place where heritage, design, and Mediterranean spirit come together in effortless harmony. The historical house stays true to its origins while offering luxurious amenities like a wellness area, an exclusive beach club, and two dining destinations helmed by Michelin-starred chef Jordi Vilà.

Decoding Guest Feedback: Insights on AI and Review Trends for Hoteliers

The world of guest reviews is constantly moving. New technologies are changing how guests share feedback. They also change how hotels manage their online reputation. It is a critical part of hotel management. For hoteliers, staying ahead of these trends is not just an option. It is essential for success. A recent Shiji Buzz Webinar brought together leading industry leaders to discuss the future of guest reviews and what hoteliers need to know in 2025.