Author: Admin

The Ascott Limited, a global hospitality operator announced the opening of Citadines Maslak Istanbul, marking a bold stride in the group’s ongoing expansion in the Middle East, Africa, and Türkiye region. Strategically located in Istanbul’s bustling Maslak district, home to multinational headquarters, global financial institutions, and vibrant cultural venues, the new property exemplifies the Citadines brand promise of offering the freedom to live and work with flexibility and comfort. This launch further accelerates Citadines’ rapid ascent as Ascott’s fastest-growing brand, with around 200 properties both operating and in the pipeline across over 30 countries to date.

When it comes to your work you’re going to want to have a great set of constraints. Without them, you’re going to float aimlessly through your day and week and wonder why you don’t get the work done or the projects completed. We need to set time limits for the work we do in order to be productive. We need to build these into our teams and their worlds with structure and create a professional environment that’s rich with productivity and a sense of order with the flow. With this structure comes the opportunity to create and this is where we grow.

For high-value guests, exclusivity is expected; emotional resonance is what delights. We introduce Glintspot city-themed wooden gift boxes offering an immersive narrative that resonates with discerning VIPs.

Starting from the origin of a style and capturing its contemporary resonance… The exhibition 1925 – 2025: A Century of Art Deco reveals the current relevance of the alliance between the virtuosity of the decorative arts and technical audacity – two masterful expressions of French excellence.

The Hilton family dynasty was born with Conrad Hilton’s purchase of a rundown Texas hotel in 1919. From there, Conrad built an empire that revolutionised the hospitality industry. Amidst personal and professional challenges, his family struggled with scandals, rivalry, and the Great Depression. But through resilience and visionary business strategies, Conrad and his heirs grew Hilton Hotels into a global icon of luxury and success. This video explores the fascinating rise of the Hilton family, their power struggles, and the legacy of American wealth, high society, and dynastic influence.

Two Dutch consumer groups said on Wednesday they are seeking affected customers for a legal claim against Booking.com (BKNG.O), opens new tab, one of the world’s largest online travel agencies, over what they described as inflated hotel prices since 2013.The Consumer Competition Claims Foundation (CCC) and the Consumers’ Association said in a statement that Booking.com had allegedly been charging consumers too much for hotel rooms for years, leading to “hundreds of millions of euros in damage to Dutch consumers”.

The French hotel industry presents a contrasting picture as we enter 2025. On the one hand, Paris is shining brightly, buoyed by exceptional momentum. On the other, the regions, including the Capital Region outside Paris, are struggling to keep pace, revealing economic weaknesses to date.

As a hotel consultant, I have reviewed and negotiated hundreds of hotel management contracts. Each agreement contains hundreds of clauses and provisions that require negotiation. Because hotel companies negotiate these agreements all the time, owners are at a disadvantage and often overlook important clauses that need to be included in their contracts. This newsletter will cover three significant provisions most owners don’t even realize are available to them. These are just three of many overlooked clauses that I will discuss in future newsletters.

The hospitality industry has long relied on aesthetics, amenities, and service as its primary marketing differentiators. Yet, in an age where digital attention spans are shrinking and customer acquisition costs are rising, these traditional approaches are no longer enough. Marketing that simply showcases rooms or lists amenities is easy to scroll past. With countless options available to travelers, visual appeal alone can no longer command loyalty. For hotels to stand out, they must connect with potential guests on a deeper, more emotional level.

Massive developments are happening in AI. Just this week the popular Hotel Tech Insider innovation newsletter covered a story about Hyatt laying off 30% of it’s US Call Center staff and we’re seeing major tectonic shifts like this across the industry each week but most hotels are only just beginning to explore its potential. In many cases, individual hoteliers and staff are experimenting with tools like ChatGPT for writing content or answering questions. Some hotels have added basic AI features into their operations – think of voice-activated assistants in rooms or simple text chatbots on their websites that answer guest FAQs. Others use AI behind the scenes for tasks like summarizing guest feedback or generating reports. These early uses are valuable, but they barely scratch the surface of what’s coming.