Author: Admin

UN Tourism and Slow Food will work together to promote gastronomy tourism as a tool for socio-economic development of people and communities.

The company reaffirms its leadership in the tourism industry in the Merco Empresas 2025 ranking for the thirteenth consecutive year

Luxury Family Hotels is delighted to announce that Woolley Grange, its cherished Jacobean manor house near the picturesque city of Bath, has closed temporarily for a significant full renovation of its rooms, common areas, restaurants and gardens. The hotel will begin a phased reopening from early October 2025, in time for Half Term, marking a bold new era for this much-loved family retreat.

In today’s hospitality landscape, customer experience goes far beyond “friendly staff” and a “comfortable bed.” Guests no longer seek just rest—they want to feel like they’ve stepped into a personalized storyline, where every detail—from the room temperature to a well-timed push notification—conveys thoughtful care and meaning.

SHL Schweizerische Hotelfachschule is expanding its international Advisory Board to include further leading personalities from the global hospitality industry as well as the fields of innovation and diplomacy. The new members bring extensive expertise, vision and a strong international network. Together with the existing members of the Advisory Board, they will support SHL in keeping the relevance and quality of its programme high and in tune with the times, as well as further expanding its position as one of the leading Swiss hotel management schools.

While this isn’t formal research, I’ve asked many people the question, “What do you think is the most common question that customers ask employees?” I made the point that this isn’t about calling customer support; it’s a people-to-people interaction.

Ever wonder why your revenue meetings sometimes feel like group therapy, a TED Talk, and a United Nations summit rolled into one?

Boutique hospitality continues to evolve beyond lodging, blurring into fashion, lifestyle, and cultural experience. Burberry’s takeover of The Newt in Somerset and H&M Home’s design collaboration with Palm Heights exemplify a new era of branded hotel partnerships—where hospitality becomes an extension of identity. Meanwhile, Audrey Gelman’s new project, The Wing Hotel, is reigniting the conversation around women-centered spaces in hospitality, this time with a refined, narrative-driven approach.

Duetto, the leading provider of revenue management software for the hospitality industry, today announced the launch of The Revenue & Profit Operating System (RP-OS): the first platform designed to bring together all revenue and profit tools in one place.

Zucchetti North America is proud to launch a next-generation revenue management system (RMS) to the North American market at HITEC Indianapolis: Lybra Assistant combines real-time demand data, advanced machine learning and a user-friendly interface to deliver actionable insights, automated rate recommendations and complete control over hotels’ revenue strategy.