Author: Admin

Your Apartment is going big in the capital. With the launch of Your Apartment, Lovat Lane, the design-led serviced apartment brand has officially doubled its London presence, now 11 locations strong and growing.

In an age of automation, the human touch remains the most valuable asset in hospitality. This challenge is especially acute in volatile markets like Argentina, where adaptability is paramount for success. Against this backdrop, HTL Hoteles offers a masterclass in balancing technology and human touch in hospitality, using technology not to replace service, but to empower it. This has created a uniquely resilient operational model. Shiji Insights spoke with CEO Javier Ferrarotti to gain insight into his vision. He reveals how a focus on guest experience, powered by smart data and an empowered team, has become their core commercial strategy, providing invaluable lessons on building a future-proof hospitality business.

When you have your customer’s confidence, the opportunity to create an excellent customer experience dramatically improves. That confidence comes from consistency. The customer knows what to expect, even if any problems or issues arise. They know you’ll take care of them.

NH Collection Hotels and Resorts has landed in the Sicilian capital with the opening of NH Collection Palermo Palazzo Sitano, located on the central Via Vittorio Emanuele in the beating heart of Palermo. Tucked away in a Baroque atmosphere near historic markets with authentic flavours and a few steps away from Palermo’s theatres and architectural jewels, this new boutique hotel marks the brand’s second hotel opening in Italy in 2025, following the recent inauguration of the NH Collection Alagna Mirtillo Rosso, which caters to the mountain and family hotel segment, nestled in the heart of the Pennine Alps.

Zeus International Hotels & Resorts proudly announces the acquisition of the Eretria Hotel & Spa Resort, located in Evia, Greece. The property now falls under the full ownership and management of the Group. This acquisition further reinforces Zeus International’s growing presence in the Greek tourism market.

Let me paint a painfully familiar picture: We’ve got hotels who…

Dusit International, one of Thailand’s leading hotel and property development companies, has signed a strategic partnership agreement with SYDEL, a French real estate investment company, to establish Dusit France – a joint venture created to bring Dusit’s unique brand of Thai-inspired gracious hospitality to France for the first time.

It begins with a feeling, the subtle weight of something precious in your guest’s hand, the soft whisper of premium, cruelty‑free leather, the promise of a story waiting to unfold. This is your guest’s moment of arrival, before they even reach their room.

Individuals with intellectual and developmental disabilities can fill needed jobs in the hotel industry when provided support and resources from businesses, according to new research by a team of faculty and doctoral students in the Penn State School of Hospitality Management.

RMS, a global leader in hospitality technology for hotels, motels, serviced apartments, outdoor lodging, and short-term rentals, has unveiled a bold new brand identity.