Author: Admin

Quore, the leading provider of workflow management solutions for hotels, today announced that implementation of its Cleanings Plus solution is underway at 74 IHG® Army Hotels, representing 12,190 guestrooms at 40 Army posts across the United States and Puerto Rico. Each hotel will be equipped to optimize performance, track room status, and coordinate tasks more efficiently.

Inside experiences shaped with intention. The polished marble, the scent of fresh florals, the warm, personal greeting. But the key card, the very object that grants access to a private world, is often designed to be forgotten, an object of pure utility with no story to tell. It’s a disconnect in an otherwise seamless narrative of luxury.

MARKHAM, ONTARIO, July 29, 2025 — The Doug Pictock ‘49 Texas A&M Hotel and Conference Center sits at the heart of the Texas A&M campus, known for its striking glass towers and renowned service. To support its high operational standards and continue delivering exceptional guest experiences, the hotel sought to elevate internal communication and improve workflows — particularly in housekeeping, one of the most complex departments in hospitality. Hotel leadership turned to Maestro PMS and PurpleCloud Technologies to enhance collaboration, support staff, and unlock new efficiencies.

Why Agentic Search Is Quietly Rewriting the Rules and How to Keep Up When group leads start to dry up, most hotel teams scramble to tweak their RFP process, refresh their offers, or blame seasonality. But what if the real problem isn’t internal … it’s invisible? On a recent episode of The InnSync Show, Cory Falter and Christine Malfair unpacked what they call the “silent hotel sales killer,” and trust me, it’s not something most teams are even aware of yet. Spoiler: It’s not about your comp set or the economy. It’s about agentic search, and if that phrase doesn’t ring any bells yet, buckle up. So What Is Agentic Search? Christine, founder of Malfair Marketing and one of the sharpest minds in hospitality marketing, broke it down simply: “Once upon a time, we searched in Google. Now we prompt in ChatGPT.” Search behavior is shifting from keywords to conversational queries, from browsers to bots, and hotels that don’t adapt are already seeing the cracks: a drop in website traffic, fewer …

Sonesta International Hotels (Sonesta), the 8th largest hotel company in the US, today announced the execution of 31 new franchise agreements during the first half of 2025 as well as 10 openings that showcase Sonesta’s global expansion and continued growth strategy.

The U.S. hotel industry reported another significant decrease with revenue per available room (RevPAR) for the week ending 19 July down 3.3% year over year. That was only a slight improvement from the previous week, which was down 3.7%.

With peak summer travel season in full swing, recent research has revealed that a staggering 62% of British passengers find airports stressful [1] with layovers continuing to be a major frustration. Now, YOTELAIR is stepping in with a fresh fix; The Slayover.

Hotel Equities (HE), a best-in-class hospitality operator and developer, announced today that its Founder, Fred Cerrone, has decided to retire effective November 22, 2025, concluding an extraordinary 58-year career in the hospitality industry. As Founder and Chairman Emeritus, he remains an enduring influence and guiding presence for the firm.

What if I told you that while you’re reading this, a handful of hotels worldwide are secretly deploying AI agents so advanced they’re generating additional revenue streams that didn’t exist 12 months ago? What if these same hotels are using technology so sophisticated it makes Siri look like a calculator?