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OVERVIEW

BWH Hotels has announced the reopening of WorldHotel Casati 18, a WorldHotels™ property, after the completion of its full-scale renovation, revealing a refreshed identity that places modern Italian design, intimate hospitality, and cultural richness at its core. The boutique hotel in the heart of Porta Venezia, Milan, unveiled its complete transformation, blending high-end Italian design, refined comfort, and vibrant local character to welcome a new era of travelers

The Hospitality Professionals Association has confirmed that this year’s HOSPACE will be a landmark occasion – as the organisation prepares to host the 20th edition of its flagship annual conference.

In this week’s episode of Hotel Moment, Mandi Graziano, Vice President of Global Accounts for the Hotel Performance Network and a podcaster herself, joins Revinate CMO Karen Stephens to recommend that every hotelier give themselves an audit by taking a look at how they conduct themselves in any business relationship. From contract negotiation to how you show up for your guests, Mandi says it all depends on your Business Bedside Manner™.

Hotel decision-makers in 2025 face an uncomfortable truth: the old playbook isn’t working anymore. Labor shortages, consumer spending shifts, and rising operational costs are testing every property’s ability to maintain profitability.

Choice Hotels International, Inc. (NYSE: CHH), one of the world’s largest lodging franchisors, has rolled out two bold, new and first-of-its-kind campaigns, spotlighting the benefits of its four extended stay brands—Everhome Suites, MainStay Suites, Suburban Studios, and WoodSpring Suites. “Stay in Your Rhythm” a campaign focused on all its extended stay brands, shows guests how they can keep up with daily routines, while “The WoodSpring Way” highlights the genuine hospitality and friendly service WoodSpring Suites staff deliver to its guests. With over 550 extended stay locations open, 51 under construction, and 350+ in the pipeline, Choice Hotels is leading the way in long-term lodging.

In 2025, the hotel industry is facing another wave of operational and back-office transformation when it comes to staffing, not just in the front lines, but in the back office too. Labor costs keep climbing, profit margins are tight, and the traditional staffing models that once worked aren’t adding up anymore.

In today’s hospitality landscape, staffing shortages remain a pressing challenge. According to a December 2024 survey by the American Hotel & Lodging Association (AHLA) and Hireology, nearly 65% of hotels reported ongoing staffing shortages, with 71% unable to fill open positions despite active recruitment efforts.

Influence Society, the leading Webflow Enterprise Certified and Premium Partner specialized in hospitality technology, today announced a significant enhancement to its Webflow partnership through the launch of Webflow MCP (Model Context Protocol). This premier CMS-compatible solution introduces seamless integration with AI agents, enabling hoteliers and hospitality brands to efficiently automate content creation, publishing, and management in a single, intuitive interface without coding expertise.

The announcement from Cloudflare regarding their default blocking of AI bots and the introduction of a “pay-per-crawl” system is a significant and largely positive development for the digital landscape, particularly as it pertains to our core industries of hospitality and travel.