Will Hotel Direct Bookings Kill OTAs for Good?

Can anyone challenge the supremacy of the two major channels in the world, Booking and Expedia? Has the pandemic changed the channel mix for (most) hotels? Most importantly, will this be a permanent change? Similar questions have been asked frequent…

A Consultant’s Perspective On The Pandemic In 2021

That’s why it was great to reconnect early in January with Cornelia Kausch, a veteran hotelier who hails from Germany and who I worked with in what seems like several lifetimes ago. Currently living in Berlin, Cornelia is the founder of CK Hospitali…

Rediscovering London

Visiting London ranks high on the wish-list of many people around the world who want to explore the town, and yet many native Londoners rarely venture beyond the river to see the other side of their city. More than 20 million tourists visited London…