I wasn’t sure I wanted to comment on the DeepSeek vs. OpenAI debate. To be honest, there’s been so much said, it feels boring. But not addressing it feels like avoiding the topic, so here we go.
State of the Industry: Hotels face rising costs and flattening growth, but new travel trends provide optimism
Hotel properties struggled under rising costs that outpaced revenue growth in 2024, challenging economic growth and job creation. Despite these issues, potential lies ahead, driven by key trends in guest spending, shifting traveler behaviors, and upcoming major sports and entertainment events, according to the American Hotel & Lodging Association’s (AHLA) 2025 State of the Industry report produced in collaboration with AHLA Silver Partner Accenture.
Top 10 CRS Technology Trends Revolutionising Hospitality in 2025
The hospitality industry is undergoing a major technological revolution. As a vital part of that transformation, Central Reservation Systems (CRS) technology is evolving to meet the increasingly complex guest demands. Here are the top trends set to redefine CRS technology in 2025, along with actionable tips for hoteliers to capitalise on them.
Meeting the Moment: How Sustainability Data Is Reshaping Corporate Travel
As the year 2025 unfolds, the business events sector—encompassing corporate travel, conferences, and other significant gatherings—finds itself at a critical juncture. The global imperative to address climate change and social equity has shifted market dynamics, compelling hotels and venues to provide ever more detailed sustainability data in response to corporate Requests for Proposals (RFPs). This “new normal” places higher expectations on hospitality providers to demonstrate robust environmental policies, socially responsible practices, and transparent reporting.
Mandarin Oriental, Geneva Opens Ottolenghi Geneva
Mandarin Oriental, Geneva is delighted to announce the forthcoming opening of Ottolenghi Geneva. Inspired by the ethos of Ottolenghi’s London-based restaurant ROVI, the highly-anticipated launch will bring a thrilling new take to dining in the city, one defined by vibrant flavours where grilling and fermentation take centre stage.
2025’s Top 10 Actionable Trends Shaping Boutique Hospitality
Boutique hotels are known for pushing boundaries, setting trends, and creating memorable experiences that larger brands struggle to replicate. In 2025, this spirit of innovation is driving major shifts in guest experience, technology, and operations. BLLA’s (Boutique & Luxury Lodging Association) board members, some of the most respected voices in the industry, weigh in on what’s next.
Hotel carbon emissions ‘five times higher’ than previously thought, new Bob W measurement tool finds
Hotel carbon emissions are at least five times higher than previously thought, according to research by Bob W.
Don’t be afraid to start from scratch
In this week’s episode of the Hotel Moment podcast, Hans Meyer, Co-Founder & Managing Director at Zoku, joins Karen Stephens, with an enlightening perspective that counters the traditional setup for hotel accommodations — a hybrid model — combining office spaces and hotel rooms for a multi-functional guest experience. Hans also shares why hotels can go beyond a “heads in beds” approach to solve the loneliness that guests feel when they’re disconnected from their community. The solution involves elevating the food and beverage element of the guest experience to not only bring guests together, but drive ancillary revenue.
LGBTQ+ Tourism at ITB Berlin 2025: A growing presence and new impetus
From 4 to 6 March 2025, ITB Berlin is presenting an even larger and more diverse LGBTQ+ Tourism Pavilion in Hall 4.1, underlining the growing interest in and importance of the LGBTQ+ tourism market. Numerous new exhibitors and prestigious events such as the Gender Equality Award, as well as a new A3M survey and fascinating panel discussions at the Educational Hub and ITB Berlin Convention round off the show.
DoubleTree by Hilton Belfast City Ten Square
Hilton (NYSE: HLT) today announced the signing of DoubleTree by Hilton Belfast City Ten Square, as part of a franchise agreement with the Loughview Leisure Group.