Category: Hospitality Technology

You now need to combine both traditional and modern market segmentation, along with a deep understanding of post-pandemic trends to tailor your pricing and promotional strategy to win the revenue management game.

TrustYou’s Review Insights Report reveals key findings on a changed industry and highlights the increasing value of online reviews and feedback. Globally, a significant increase in review volume from 2021 compared to 2020 emphasizes a steady path to recovery. We feel these findings will help you to better understand the current state of travel.

Over the past months, we have built the Overview from the ground up, to help make it easier for hotelier’s like you to save time, stay focused and collaborate, and adapt to today’s challenging marketing conditions

Wherever you go these days, it’s abundantly clear that businesses of all kinds are short-staffed. ‘We are Hiring’ signs can be seen nearly everywhere.

Acquisition will support expansion and growth in North America

The first applications available on the Cendyn Hospitality Cloud are Starling customer data platform (CDP) and Cendyn’s website content management system (CMS)

In an industry looking to rebound, the convergence of hotels and vacation rentals means that it is even more vital to understand the market and implement a comprehensive commercial strategy.

The majority of hotels have yet to fully unleash their full digitization potential. It’s not for a lack of trying: AI marketing is supported by 75% of hotel chain’s top executives, and yet only 36% of all chains deploy automated personalization strategies.

The French hotel group has chosen Cendyn’s industry-leading CRM to enhance the guest experience across their collection of European luxury hotels.

Two years ago, almost to the day, I oversaw the opening of SiteMinder’s German office in Berlin Mitte, as part of the company’s wider global growth strategy. It was just in time for ITB Berlin 2020 and excitement was high. This was our seventh international office and our third in Europe, alongside London and Galway!