Category: Hospitality Technology

Competition in hospitality is fierce. Especially after the major hit suffered throughout the majority of 2020, the way in which we travel, along with the top priorities and expectations that we, as travelers, have from a hotel stay in 2021 and beyond, are different than what they used to be. This is why we integrated the TrustYou Comp Index within our tool’s analytics dashboard.

HYBRID events concept to enable seamless physical & virtual meetings worldwide

Europe’s second largest enterprise hotel group adopts Sabre’s broad portfolio of distribution and retailing solutions

Accor last week announces the global roll-out of its digital key solution, ‘Accor Key’, in line with the Group’s strategy to provide a contactless guest journey in its facilities.

TrustYou has been named 2021’s #1 in both Reputation Management and Guest Feedback & Surveys categories by Hotel Tech Report.

OTA Insight named 2021’s #1 Rate Shopping & Market Intelligence Tool, Parity Management Software, and Business Intelligence Software by HotelTechReport

Cendyn announces the successful integration between Cendyn and Avvio to power loyalty for Roomzzz aparthotels. Avvio, the market-leading AI booking platform, partners with hundreds of independent and group hotels across Europe and North America to grow their direct booking channels.

We sat down (virtually, of course) with Jon Davis, CTO of Village Hotels to chat about their efforts in reacting to the various lockdowns throughout the UK. He talked about how they leverage technology to be more operationally flexible and ensure not only a safe guest experience but an exceptional one.

Cyber HITEC featured a new virtual session this year that built a bridge across the Atlantic Ocean and brought together two regions separated by a common language. This engaging session was called the ‘HFTP Europe: Technology and Tea’ Hangout, and featured an interview-style discussion between me, this year’s HFTP Paragon Award-winner Ian Millar, CHTP and hospitality technology executive Barry Thomas, CHTP.

OpenKey announced that a veteran leader in hospitality technology growth, Mark Evans, is joining as Sales Manager for Europe.