A Day’s Visits – The Life of a Hotel Doctor

My phone rang as I walked into the gym. A guest at the Sunset Plaza wanted a doctor to”check out” her 9 year-old daughter who’d awoken with a fever and vomited. This was agood call. Multiple vomits can be worrisome, but one is OK. I jumped at the ch…

Forecasting In A Time Of Unknowns

With the advent of the ‘new normal’, hotel owners and operators must begin considering the various financial and operational scenarios in their forecasts extending into 2021. Accurate forecasting is notoriously tricky, even in “business as usual” sc…

European hoteliers brace for loss of American travelers

With the EU’s ban and the U.K.’s mandatory quarantine on American travelers, many of Europe’s hospitality players are bracing for the impact on hotel occupancy levels. “The American is typically a great traveler for Europe, especially in July, Augus…