Avenue 9 Solutions – Hospitality Consultants & Hotel Consultancy

Avenue 9 are complete service, hospitality IT expert consultants as well as providing seamless, end-to-end technology consulting services from property management systems through to guest entertainment. We utilise a dedicated team of industry professionals who truly understand your business.

Avenue 9 work with more than two dozen Property Management (PMS) and Electronic Point of Sale (EPoS) systems; additionally, we coordinate dozens of other technology suppliers in many operational disciplines. This ensures our clients have the widest range of products and services from which to choose.

The key to our success is our independence. We put our clients at the centre of any engagement and do not take fees from suppliers. Avenue 9 consultants leverage our many years of industry experience and market knowledge. We are in a position to consult, implement, manage and host IT services to provide a seamless and complete end-to-end solution.

Our agile, collaborative approach is vital to provide a seamless single point of IT ownership and management to our clients.

The hospitality consultants at Avenue 9 help organisations like yours reduce operational costs. Equally, we can also help increase revenues through the creation and execution of effective IT systems strategies.

We analyse how people use systems and look to maximise opportunities to streamline business processes. We guide clients to invest in the right systems and help visualise the guest journey to drive incremental revenue.

Feel free to review our LinkedIn profile to see how we’ve helped businesses like yours.


Hospitality & Hotel Advisory Services

Our service lines generally fall into three areas: Consult, Implement and Manage. All three services are interconnected, as our “end-to-end” approach lends itself to a more holistic view of technology and innovation in Hospitality.

Our three main service lines and their descriptions are below:

The CLIENT is at the centre of our business


Consultancy has been integral to our business since inception. As hotel business consultants, our aim is to streamline our clients’ processes in order to maximise service delivery. We typically start our engagements by auditing various areas of the business, including the systems and processes being used in the hotel, and reports. This then often results in implementation of the desired outcomes, whether a project, training, process or wholesale technology transformation. 

Read more about our Hotel Consultancy Services


As hospitality specialists and qualified PRINCE2 project managers, our team are skilled in delivering projects and programs across departments, hotels and full estates; we have delivered projects in PMS, EPoS, Finance, HR, T&A and other applications, as well as working in tandem with contractor teams for new builds and refurbishments.

Read more about our Implementation


As hotel management consultants, we are often called in to manage multiple vendors post systems go-live. This ensures continuity through the projects and beyond, plus gives the client a phased transition to their internal teams.

We also offer IT services for hospitality firms, including our IT Director Service (ITDS) for those firms who do not have their own strategic IT voice in the team. We act as interim IT Director for a defined period, providing guidance, advice, procurement and vendor management to your Board and can even assist in finding our permanent replacement.

Read more about our Management

Our niche service line allows us to advise, consult, implement and manage our clients’ hospitality or hotel strategies with a complete focus on streamlining client services and systems.

Our Clients

Avenue 9 Solutions Hospitality Clients & Success Stories

Following are a selection of the valued clients (current and prior) we’ve had the honour of serving over the past few years:

Client Types

We’ve had the privilege of working with many types of clients within the Hospitality sector; following are a few representative clients in each type…maybe you’ll spot a competitor or even your own name amongst our valued clients!

Commercial and MICE Hotels

The Hotel Collection
The Lensbury
O’Callaghan Collection
Qbic Hotels
Seymour Hotels
Whittlebury Hall Hotel & Spa

Luxury and Resort Hotels

Exclusive Hotels and Venues
Foxhills Country Club & Resort
Galgorm Resort and Spa
Gleneagles Hotel and Golf Resort
Historic Sussex Hotels
Jumeirah Hotels & Resorts
K Club
Killyhevlin Hotel, Spa and Health Club
La Cala Golf Hotel & Spa
Maybourne Hotel Group
Mitsis Hotels, Greece
Ritz Hotel, London
Virgin Limited Edition
Watergate Bay Hotel

Private Members’ Clubs

Royal Air Force Club
Royal Automobile Club

Alternative Accommodation

Fora Space (Coworking Spaces)
SACO (Serviced Apartments)
Shearings Holidays (Tour Operator)
Study Inn (Student Accommodation)


Contact Avenue 9 Solutions


Avenue 9 Solutions Limited
Registered in England and Wales number 12262606

Registered Address:
The Mill | Pury Hill Business Park | Alderton Road
Towcester | NN12 7LS
United Kingdom
+44 20 8123 3649

Contact Us


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