 |
Hilary Archibald enjoys running 5-10k but nothing more serious than that, supporting her local Parkrun and often volunteering and enjoys taking off on City Breaks. After visiting many places, Vienna at Christmas time will always be her favourite and tries to visit each December. America is another favourite place and plans are to eventually take a road trip. |
Hilary is a professional Hospitality Executive with over 30 years’ success in customer service gained within the four- and five-star UK hotel industry. She specialises in people management, systems and process strategies, optimising and training of PMS systems, production of Standard Operating Procedures, leisure/corporate customer experience and guest satisfaction.
As a highly effective Prince 2 qualified practitioner with strong Project Management skills, Hilary successfully engages teams to drive change throughout the business by improved business efficiency and exceptional customer service.
Hilary is a strong influencer of people and enjoys mentoring team members to enhance their self-development.
Hilary may be reached via the Contact page or directly at her company email address [harchibald@avenue9.solutions].