Category: Hospitality Technology

Brand Atelier has launched an intelligence platform designed to help hotels consolidate disparate data sources, enabling faster decision-making and more efficient execution of operational strategies.

TripleseatÕs continued expansion in Australia and the United Kingdom reflects growing global demand for technology that helps hospitality businesses streamline event operations, increase bookings, and unlock new revenue opportunities.

Re-architected to make guest feedback data easier to capture, understand, share and act on, the new AI-first platform brings reputation management, guest surveys and feedback analytics together, helping hotels improve the guest experience and power wider data and AI initiatives.

The partnership makes TravelMAX the exclusive referral partner for TrustYouÕs Hospitality AI platform in North Cyprus, giving hotels access to AI-driven guest experience, reputation and customer data solutions.

Tatyana Tsukanova explores how the hospitality industry is leveraging invisible technologies, such as AI and IoT, to streamline operations and improve customer service, while remaining largely unnoticed by guests.

A recent industry brief predicts that by 2046, advancements in artificial intelligence and data utilization will significantly alter global travel, with trust playing a pivotal role in this transformation.

CRMs power up businesses, and for hotels, this keeps guests returning time and time again. But without a people-first approach, the CRM can fail. IÕve seen it first-hand: that Eureka moment when hotel staff see the benefits of the CRM, and everything changes. HereÕs why your hotelÕs Find, Book, and Grow strategy relies on your staff to actively engage with the CRM.

Berlin court rulings on rate parity clauses with Booking.com highlight evolving legal challenges and implications for hotel distribution agreements.

3rd-Party reviews only tell part of the story. They show what guests felt strongly enough to share publicly. They donÕt reveal the small frustrations that were tolerated or the positives that felt nice but not wow-worthy. Or even what they didnÕt bother mentioning because no one asked.

The 2026 Hospitality Industry Outlook report by Mews highlights critical transformations expected in the hotel industry. It emphasizes the need for hotels to prepare for AI-driven operations and guest services.