Cybersecurity: Join GlobalData's Webinar on Tackling Challenges

During this webinar, our panel of experts: David Bicknell, Principal Thematic Intelligence Analyst; Amy Larsen DeCarlo, Principal Security and Data Center Services Analyst at GlobalData; and Bjørn Rasmussen, Chief Technology Officer of Orange Cyberdefense Norway, will discuss the state of cybersecurity in challenging times.

The Future of Hotel Procurement is in the Cloud – Here is Why – By Johannes Vocke, CFO, FutureLog

Many leading hoteliers are levelling up their procurement departments with cloud-based infrastructure – investments that are now key to streamlining procurement operations, navigating an uncertain market, and satisfying new guest expectations. Even more than AI, the Internet of Things (IoT), blockchain, or robotics, hoteliers believe that cloud computing has the greatest potential to leverage its performance in the coming years.

Navigating Challenges of AI and Maximizing Value in the Service Sector – By Nicole Rosenkranz

Artificial intelligence is revolutionizing not only traditional sectors but also reshaping the very essence of hospitality and service industries. The potential for transformation is vast, yet it’s imperative to advance cautiously, striking a delicate balance between technological advancement and preserving the human touch, which remains the cornerstone of the service sector.

On-the-Go and In-the-Know: Why Mobile Procure-to-Pay is the Key to Gaining a Competitive Advantage in Hospitality – By Johannes Vocke, CFO, FutureLog

For many hotels, procurement advancements are being made possible through the use of e-procurement: Web-based solutions that facilitate end-to-end purchasing activities. Now that over half of workers globally use smartphones for business-related tasks, P2P software (also known as e-procurement) with mobile support offers even greater flexibility for hotels aiming to transform their processes digitally.

Maximizing the Value of Review Analytics for Hospitality & Tourism – By Catalina Brinza

By delving into review analytics, businesses can gain a deeper understanding of customer sentiment and behavior, enabling them to make informed decisions that directly impact the overall customer experience. This data-driven approach not only helps in identifying trends and patterns but also empowers businesses to tailor their services according to customer expectations, ultimately leading to improved satisfaction, enhanced performance, and more revenue.