News

[East Sussex, 8 October 2025] – Crafted, a new lifestyle hotel and club brand, has selected the leading operating system for hospitality, Mews, to power Powdermills – its flagship property. By integrating Mews across reservations, F&B, and creative spaces, Crafted is delivering a guest experience that’s both seamless and deeply personal.

Royalton Hotels & Resorts today announced the launch of the Royalton Reserve Collection, an exclusive new portfolio of independent luxury resorts within the Royalton universe, defined by uncompromising standards of service, design, gastronomy, and individuality. The legendary Paraíso de la Bonita, a Luxury Collection Resort, Riviera Maya, Adult All-Inclusive, Member of Royalton Reserve Collection has been chosen as the inaugural member, marking the global debut of this collection and setting a new benchmark in the luxury all-inclusive space.

In the early computer age, when the first hotel property management systems arrived, most hoteliers saw them as tools, not turning points. These machines helped process reservations, print folios, and store guest records faster than any ledger could. But in hindsight, those systems changed everything.

“Just be yourself.” It’s the well-meaning advice that’s launched a thousand leadership development programmes and probably twice as many LinkedIn posts. But here’s the uncomfortable truth: most leaders who try to “be themselves” at work are actually stuck at a surprisingly unsophisticated stage of authenticity.

What kind of card sleeve earns an order for 300,000 units? The simple, sustainable kind.

Meliá Hotels International and MiM Hotels, the boutique hospitality brand owned by global football legend Leo Messi, have announced a strategic partnership under which Meliá will assume management of the MiM Hotels portfolio, effective November 1. These distinctive properties will be incorporated into The Meliá Collection, the company’s curated selection of unique, character-rich hotels.

For over a decade, Wifirst has been providing customers of Astore partner properties, the Accor group’s purchasing centre, and their teams with high-end WiFi connectivity. Building on this success, Astore and Wifirst have announced that they are now extending this collaboration internationally. From now on, all Accor partners in Europe and North Africa will be able to benefit from the solutions developed by Wifirst, a comprehensive multi-service offering: Business & Guest WiFi, Professional Fibre (FTTO) and VoIP.

Bluegr Hotels & Resorts’ next generation joins HSMAI Europe’s Connecting Future Leaders – ahead of the programme’s launch in Greece

Rosewood, the ever-evolving collection of remarkable hotels, resorts, and residences, today enters a new era of luxury, defined by personalized and immersive guest experiences, a digital transformation, and a reenergized brand identity. Long guided by its sense of place philosophy, Rosewood has evolved from a luxury hospitality brand to a broader lifestyle forum – offering guests a deeper connection to people, place, and culture through discovery. As Rosewood enters its next chapter, every facet of the brand joins together on a journey to become driven by purpose.

Hospitality has always been about people, about care, connection, and creating meaningful experiences. Yet as our industry evolves at high speed, we’re confronted with challenges that demand not just resilience, but reimagination.