Oscar Wilde wasn’t talking about hospitality, but the line has never felt more urgent in hospitality. Today, the biggest competitive threat isn’t criticism – it’s invisibility.
Immigration Policy and The Hospitality Workforce
When staffing shortages hit at peak season, it’s not just guest satisfaction that suffers — room inventory shrinks, and operations strain under pressure. Across U.S. hospitality, uncertain immigration policy is now a key factor shaping workforce strategy. Hotels are adapting with agility: amplifying internal talent pipelines, refining recruiting, and fortifying preparedness against potential enforcement disruptions.
Forget the AI Hype. New Report Shows How Real Independent Hotels Are Using AI and What’s Actually Working
Artificial intelligence is everywhere in hospitality headlines right now. Promises of robot concierges, self-learning revenue systems, and smart room everything dominate the conversation. But while the industry debates what’s possible, a quiet shift is already underway.
Cloudbeds Partners with h2c on Landmark Global Study of AI & Automation in Hospitality
Cloudbeds, the AI-powered platform fueling hotel growth today announced its role as a partner in h2c’s newly released 2025 Global Study: “AI & Automation in Hospitality: Navigating Today’s Challenges, Shaping Tomorrow’s Gains.” The report presents exclusive insights from 189 quantitative responses and 26 executive interviews across 171 hotel chains, representing more than 11,000 properties and 1.3 million rooms worldwide.
How mixing tradition and tech is shaping the future of Sacher Hotels
In this week’s episode of Hotel Moment, Matthias Winkler, CEO of Sacher Hotels, joins Revinate CMO Karen Stephens with guidance as to why hoteliers should pay attention to the speed of change at their hotel. Specifically, he shares how you should be using technology as a tool for transformation without leaving behind all that makes your hotel unique.
You Don’t Have to Bet to Hit the Customer Experience Trifecta
If you go to the horse race, you can place a bet known as the trifecta. This is where you correctly predict which horses will finish first, second, and third, and in the specific order. The payout is typically big because, while it’s simple in theory and easy to explain, it is a hard bet to win.
Only 16% of small hotels focus on attracting new guests due to operational demands: SiteMinder
When it comes to dividing time between guest acquisition and day-to-day property management, a study by SiteMinder, the world’s leading hotel guest acquisition and revenue platform, reveals that only 16% of small accommodation businesses globally spend more time attracting guests and growing their bookings, compared to nearly half (49%) who dedicate more time to daily operational demands.
The Revenue Blindspot: Seeing What You’re Missing without Data-Driven Revenue Management
Human expertise complements technology, maximizing performance through balanced oversight and trust.
Understanding the impact of legacy hospitality systems on operational and financial results
We partnered with Sudima Hotels, a multi-award-winning, sustainability-led group in New Zealand, to understand the impact of a unified technology stack. By implementing Daylight PMS, Astral Payments, and Stellaris Digital Payby, Sudima was able to streamline workflows, reduce operational friction, and focus more on delivering seamless guest experiences.
Europe’s independent hotels see earlier bookings, longer stays, and rising add-on revenue despite pricing pressures
RoomRaccoon, the leading hotel management system for independent hotels, today published its European Hotel Performance Report – Summer 2025, providing a detailed look at how properties across the continent performed over the peak summer season.