Forget the boring plastic rectangle. You know the one, it gets lost in a pocket and feels disposable. Your guests, the ones paying a premium for an unforgettable stay, deserve more than a forgettable access tool. We heard the whispers from the world’s most luxurious hospitality providers, and we’re answering with something that doesn’t just open doors, it starts conversations: our Black Wood Key Cards.
Lead nurturing champions: hotels mastering the human-digital balance
Most guests don’t book on their first interaction. They explore your website, fill out a form, or call the reservations team — then vanish. For many hotels, that’s the end of the conversation. But for hospitality leaders, it’s just the beginning.
Cloudbeds and Duetto Report Reveals Distribution Channel Shifts and Rising Price Sensitivity Impacting Global Hotel Performance
Cloudbeds, the intelligent unified platform powering hotel growth, and Duetto, the industry’s leading provider of revenue and profit software, have released their first-ever Hotel Market Pulse report, providing performance and profitability analysis for hoteliers worldwide based on the data managed by both companies.
We fixed the transient problem. Now it’s time to fix group.
Hoteliers have mastered the art of direct bookings; sophisticated marketing automation, optimized booking engines, and data-driven website design have helped shift share away from OTAs and reclaim control over the guest relationship.
Introducing Snapfix Comply
Running a hotel involves more than providing excellent service. Behind every guest experience lies a complex system of inspections, certifications, and safety checks that must remain up to date.
Europe’s tourism shows resilience amid higher costs and shifting travel trends
Europe’s tourism sector continued to perform strongly over the summer months, as travellers embraced cross-border experiences despite higher costs and record heatwaves. According to the European Travel Commission’s latest quarterly report, year-to-date international arrivals to Europe rose 3% year-on-year, while overnight arrivals increased by 2.7%.
Branded Hotel’s Contactless Check-In: Who has the better technology?
Since we here at Cogwheel Marketing are all about sharing our knowledge with others, we did a little research on which brand between Hilton, Marriott, and IHG has the best contactless opportunities for guests.
NH Collection Paris Ponthieu Champs-Élysées, the New Boutique Hotel in Paris that Celebrates the French Art of Living in the Heart of the Golden Triangle
In the very heart of Paris’s distinguished 8th arrondissement and under the glow of the Champs-Élysées, NH Collection Hotels & Resorts celebrates its long-awaited debut in the French capital with NH Collection Paris Ponthieu Champs-Élysées, a new benchmark of hospitality that embodies the brand’s signature style and sophistication.
UN Tourism Announces new Additions to Growing Network of Affiliate Members
UN Tourism has formally announced 22 new Affiliate Members.
Agentic AI for Hotels: Mews outlines the future of intelligent hospitality
Mews, the leading operating system for hospitality and shared spaces, has launched a new report exploring how intelligent agents will reshape hotel operations. Hospitality is entering a new stage of digital maturity, driven by agentic AI. According to the new report, Agentic AI for Hotels: The Mews Vision for AI in Hospitality, the shift from assistive to autonomous intelligence will redefine how hotels operate, learn, and deliver experiences in the decade ahead.