Author: Admin

An Update from Marriott’s CEO on Commitment to Cleanliness Marriott Global Cleanliness Council: Consisting of in-house and outside experts in food and water safety, hygiene and infection prevention, and hotel operations, the council will work to dev…

“That’s how life works outside of school. You work with so many different companies and agencies that you need to understand that it’s all connected.” This quote, in combination with a discussion on the value of online degrees, interdisciplinary thi…

I’ve written about the concept of a “gap” a number of times over the years. Each time, the gap was different. The first time, I shared Dan Sullivan’s principle about the gap between the goal you wanted to achieve and your actual results, if you didn…

International tourism down 22% in Q1 and could decline by 60-80% over the whole year 67 million fewer international tourists up to March translates into US$80 billion in lost exports UNWTO has outlined three possible future scenarios depending on ho…

52% of our customers remain open during COVID-19 and cite their technology as one of the key factors behind this. We’ve compiled our findings into a free whitepaper, which sets out to: navigate the current technology landscape in the context of COVI…

Commingle:Engage, the hospitality industry’s premier provider of full-service social media marketing and guest reputation management services today, announced the launch of its hotel business recovery marketing services aimed to assist hotels with t…

Guest safety is paramount, so be ready to tell guests the steps your property is taking to protect their health. Build confidence in your property’s hygiene measures by assuring guests of any upscaled housekeeping initiatives. Promote your emphasis …

The coronavirus health crisis, tracked statistically in real time by Johns Hopkins University, is hitting the global economy hard and the tourism industry most of all. The World Tourism Organization (WTO) is expecting a drop in tourism revenue of 30…

Sometimes when things seem the darkest, moments of beauty emerge in the most unexpected places. During this time of quarantine, rivers are cleaning up, vegetation is growing, the air is becoming cleaner, there are fewer reports of crime, families ar…

As I said before, the long agenda went out the window. So here’s what turned out to be part five, all about 5G in hotels. 5G And The Future 5G is a controversial and divisive topic for sure. While many agree this is the next logical step in the evol…