Author: Admin

The phrase Alternative Lodging surfaced in the early 2000s as a way to describe options other than hotels. Between 2004 and 2011 industry professionals began to think that Airbnb could be a “potential disruptor to the hotel industry,” according to Hospitality Net. But vacation rentals have been around since the 1960’s.

All eyes have been on summer events, and perhaps one of the biggest reunion tours kicked off on 4 July, with Oasis returning to the stage in Cardiff, performing for over 70,000 fans.

The most significant barrier holding back hotel F&B isn’t cost, but comfort, a deep-seated comfort with outdated systems. It’s the notepad by the pool, the clunky POS terminal, and the data that never leaves the restaurant. This operational friction is a constant source of frustration for staff and a silent disappointment for guests who expect more.

This July, MGallery Collection welcomes its latest property in the Basque Country: Le Talaia Hotel & Spa Biarritz – MGallery Collection. Elegantly designed, the hotel features 149 rooms and offers breathtaking views over the Côte des Basques; the perfect setting to fully enjoy the many faces of the Atlantic Ocean. Guests can enjoy a panoramic rooftop, a Cinq Mondes spa, and a restaurant by renowned Chef Éric Frechon, for a memorable experience in France’s southwest.

Palladium Cares, the identity that encompasses all of Palladium Hotel Group’s Corporate Social Responsibility projects, is celebrating its second anniversary. The company is consolidating its commitment through four pillars of action: Our People, Our Community, Our Planet and Our Company. The final pillar has always been at the centre of everything, but now takes on its own identity, highlighting the integration of sustainability into the corporate structure.

I’m often asked, “What should AI be used for?” While there is much that AI can do to support businesses in general, it’s obvious that I’m being asked how it relates to customer service and customer experience (CX). The true meaning of the question is more about what tasks AI can do to support a customer, thereby potentially eliminating the need for a live agent who deals directly with customers.

How can you optimize a hotel, if you can’t optimize your own career??? Let me ask you a serious question: If YOU were a room type—how would you price yourself? Dynamic? Under market? Upsell potential? Or… stuck on a static rate from 2017?

The Sesimbra Oceanfront Hotel in Portugal, a renovated five-star property of the Highgate portfolio, joins the Preferred Hotels & Resorts Lifestyle Collection, the lifestyle brand of Preferred Hotels & Resorts, which includes more than 600 hotels, resorts and hotel groups in 80 countries.

With demand for branded residences continuing to outpace supply in global capitals, Padilla marks a milestone debut: the first ever Banyan Tree branded residences in Europe – and a rare opportunity to buy early into wellness-led living in Madrid’s prestigious Salamanca district, one of Europe’s most supply-constrained luxury markets.

The hospitality industry has always been about people, connecting with guests, anticipating their needs, and delivering memorable experiences. But what happens when the hospitality sector embraces a new kind of partnership: one where Artificial Intelligence (AI) and humans collaborate to amplify these experiences? What if AI could empower hoteliers, streamline operations, and enhance guest interactions in a way that was never possible before?