Let’s play a game. It’s called: “How many times can one person say WTF in a single workday without combusting?”
Owner’s Priority- The Most Important Provision in a Hotel Management Contract Fee Structure
In hotel management agreements, the alignment of interests between hotel owners and operators is often more theoretical than practical. Operators typically earn a base management fee tied to a percentage of gross revenue and an incentive management fee tied to profitability, most often a percentage of gross operating profit (GOP) or adjusted net operating income. While this incentive fee is meant to motivate the operator to maximize the hotel’s bottom line, it does not always ensure the owner receives a fair return on their investment, especially during periods of underperformance.
Getting Your Outdoor Spaces Summer-Ready
Ah, summer! What a wonderful time of year. The sun is warm, the flowers are blooming, the birds are singing, and people are getting away to spend time with family and friends. There always seems to be a lot of activity and energy surrounding summer, no matter what is said about the “lazy days of summer.”
Naumi Hotels Prepares for Brand Expansion with Cendyn
Cendyn, a global integrated hotel technology and services company, is delighted to announce a partnership with Singapore-based boutique hospitality company – Naumi Hotels – as it prepares for expansion with a brand refresh and investment in its digital real estate.
TRIBE Krakow Old Town Opens in Poland as Essendi Strengthens Its Position in Eastern Europe
Essendi, a leading hotel owner and operator in Europe, announces the opening of TRIBE Krakow Old Town, a four-star hotel located on Worcella Street, just steps from Krakow’s historic centre. This is the first hotel in Poland under Accor’s bold, design-led TRIBE brand and represents one of Essendi’s key strategic investments in its continued European expansion.
Essendi: A New Identity to Foster Responsible Leadership in European Hospitality
Accor Invest is changing its name and becoming Essendi. This change completes the transformation initiated in 2020 to make Essendi the European leader in responsible hospitality. This new identity embodies the group’s ambition: to actively contribute to a more sustainable and higher-performing hotel industry.
Doug Kennedy’s Next Staff Training Webcast: 10 Practical Action Steps For Securing More Direct Voice Reservations
Sponsored By Travel Outlook and Track Hospitality Software
Lead Drought Got You Parched? Here’s How We Refill the Hotel Sales Pipeline
Booked, Busy, and AI-Ready: The New Playbook for Hotel Group Sales Success If you’ve noticed a slowdown in inbound RFPs lately, you’re not imagining things. In fact, you’re likely in the middle of what I call the Great Lead Drought of Hospitality. I recently sat down with hotel sales trainer and certified Gap Seller, Celeste Berke Knisely, on the InnSync Show, and she confirmed what so many of us are seeing: inbound leads are drying up in some markets by as much as 30%. That’s not a seasonal slump. That’s a crisis. And what’s worse? Many hotel sellers are doubling down on hope as a strategy. Hope isn’t a strategy. It’s a symptom. Let’s unpack what’s really going on … and more importantly, how we turn this around. What’s Drying Up the Pipeline? Watch this InnSync episode here >> Celeste and I uncovered four major culprits: Vanishing International TravelHotels that relied heavily on overseas business are still feeling the sting. In some U.S. cities, travel from abroad hasn’t bounc…
Curacity Launches Cruise-Optimized Features on Its Demand Platform
Curacity, the leading demand creation platform for luxury and lifestyle travel brands, today announced an expansion of its platform optimized for the cruise industry. With this release, cruise lines can now reach affluent, opt-in travelers through trusted media outlets – including AFAR, Food & Wine, and Travel + Leisure – eliminating reliance on broad, inefficient mass-market advertising and gaining revenue-based ROI tracking.
Luminara, the Newest Superyacht from the Ritz-Carlton Yacht Collection, Celebrates Official Launch and Embarks on Maiden Voyage
Luminara, the third ultra-luxury superyacht from The Ritz-Carlton Yacht Collection, has officially set sail, ushering in the next chapter in the brand’s expansion and continued leadership in redefining luxury at sea. As the newest yacht to join the fleet following Evrima and Ilma, Luminara builds on a legacy of innovation in hospitality, design, and legendary service. Marking the start of its highly anticipated debut season, the yacht departed from Monte Carlo on July 3, 2025, sailing a seven-night itinerary to Rome with calls in iconic Mediterranean destinations including Cannes, Livorno, and Portofino.

