Author: Admin

Boutique hospitality is asserting its influence across business, policy, and culture. With BLLA’s Boutique Hotel Investment Conference returning to New York on June 4, the spotlight is once again on independent hotel ownership and capital strategy—an area gaining fresh momentum amid shifting traveler values and investor priorities.

In hospitality, your team is your brand. No matter how stunning the property, how seamless the technology, or how luxurious the amenities, guests will always remember how your people made them feel. And yet, the hospitality industry faces a massive challenge: keeping those incredible people around long enough to make a lasting impact.

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“Happy Monday,” Celeste Berke-Knisely says, smiling through the chaos. It sounds like a casual greeting—except it’s not.

Not that long ago, hotel room phones were a reliable source of revenue. Back in the early 2000s, it wasn’t unusual for a hotel to earn several dollars per occupied room per night—thanks largely to high fees for external calls. One 400-room property could bring in half a million dollars a year just from phone use.

Recently, I began noticing through my social and professional connections that the term “sustainability” often triggers unexpected resistance. I observed that when conversations touch on environmental issues, even simple everyday topics like avoiding food waste or using public transportation, some people react unfavorably. What struck me was that the pushback was not necessarily about the actions themselves, which are often practical and beneficial, but rather about the language and framing around sustainability.

From 10 to 13 November 2025, hospitality professionals, educators, and researchers from around the world will gather in The Hague as Hotelschool The Hague hosts the EuroCHRIE 2025 Conference. The annual event, organised by the European Council on Hotel, Restaurant and Institutional Education (EuroCHRIE), is one of the most influential events in hospitality and tourism education.

Hilton York is pleased to announce the completion of a thoughtful enhancement project, bringing refreshed comfort and updated design to its 131 guest bedrooms. Situated in a prime location directly opposite the historic Clifford’s Tower and just a 10-minute walk from York Station, the hotel continues to offer a welcoming stay for both business and leisure travellers.

Real I.S. acquires Barceló Raval in Barcelona from Union Investment, Corum acquires Martinez Tower Almere in the Netherlands from Trinity Vastgoed, Soravia acquires additional 42% of Arlberg Hospiz Hotel in Austria from the Werner family, KFIM acquires Travelodge Slough from Brightbay Real Estate Partners, 123 IM and Parallel Hospitality acquire Aiden by Best Western @ Paris Roissy CDG.

The first Hyatt branded hotel in the country reflects the company’s progress for scaled growth of the Hyatt Regency brand by 70% on the Balkan Peninsula by 2027.