Technology no longer sits quietly in the background of hospitality — it is the business. And at the intersection of this transformation stands the modern CIO: no longer a systems custodian, but an architect of change, a translator of complexity, and increasingly, a strategist at the very core of decision-making.
How to Turn Your Hotel Website into Your Best Salesperson
A hotel website has one overriding job: sell the experience. It should feel like an extension of your property – authentic, functional and persuasive.
citizenM unveils art and design vision for its first Irish hotel in the heart of Dublin
This summer, citizenM will open the doors to its first Irish hotel – and with it, a carefully curated celebration of contemporary art, local architecture and playful design. Located opposite St Patrick’s Cathedral in Dublin’s historic core, the new 245-room hotel brings together bold Brutalist architecture, colourful interiors, and a standout collection of artworks by Irish creatives. From a preserved façade to hand-painted murals and in-room commissions, citizenM Dublin St Patrick’s is designed as both a stylish place to stay and a new destination for culture lovers.
Minor Hotels Europe & Americas Reports €496 Million in Revenue in Q1 2025, +8% Versus Q1 2024
Minor Hotels Europe & Americas reported total revenues of €496 million for the period from January to March 2025, representing an 8% increase on the €460 million recorded in the first quarter of the previous year.
Nearly Half of the Projects in Europe’s Hotel Pipeline are Under Construction at Q1 Close
As seen in the latest Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the close of 2025’s first quarter, the region’s total pipeline stands at 1,683 projects/247,472 rooms.
Reform. Reset. Rebuild: A Manifesto for UN Tourism’s Revival
UN Tourism was once seen as the guiding force in global tourism, a beacon for sustainable development, cultural preservation and international cooperation. Established to promote responsible, sustainable and universally accessible tourism, the agency was meant to shape the future of travel and tourism, offering solutions to the most pressing challenges in the industry.
The Wellness Edge: How Independent Hotels Compete with Resorts Through Smart All-In-One PMS & Spa Management Tools
Travelers are looking for a little extra R&R, and independent hotel operators are perfectly positioned to offer wellness-focused services that can set them apart. Overlooking these services can be a costly mistake for properties hoping to capture this growing demand, especially for properties located in the shadow of larger resorts.
Meyer Jabara Hotels Expands Third-Party Management Footprint Westward
Meyer Jabara Hotels has taken over management of the 84-room Holiday Inn Express & Suites Carson City, Nev., located at 4055 N. Carson Street. The deal marks the hotel ownership and third-party management company’s second hotel in Nevada. MJH began its westward expansion in November 2024 with the acquisition of Griffin Hotel Management. Since that time, the company’s portfolio has also grown into Texas, New Mexico, and Arizona.
HFTP Announces 2025 Inductees to the Hospitality Technology Hall of Fame: Bruce Bensetler and Luis Segredo
Hospitality Financial and Technology Professionals (HFTP®) is pleased to announce two champions of hospitality technology, Bruce Bensetler and Luis Segredo, as the 2025 HFTP International Hospitality Technology Hall of Fame inductees, both recognized for driving the development of game-changing technology solutions that have improved hospitality operations and strategy. Bensetler is the founder and CEO of Data Plus, Inc., a platform built for hotels which unites accounting procurement and payment data into a single, unified system. Segredo is a serial entrepreneur and recently in 2016, he co-founded Hapi (Data Travel, LLC), hospitality’s connectivity partner, dedicated to simplifying the complex hospitality technology landscape by connecting hoteliers and solution providers at scale. The 2025 inductees will be honored at the upcoming Hospitality Industry Technology Exposition and Conference (HITEC®) in Indianapolis, Indiana on June 17, 2025.
3 Smart Moves Hotels Can Make Now to Simplify Peak Season Later
Summer is around the corner, and for many hotel teams, that often means long days, crowded check-in desks, and full lobbies. With limited time to course-correct once the season starts, a few small moves now can help prevent the scramble later and set your team up for a smoother stretch.

