Author: Admin

Travel Media Group is pleased to announce that they have responded to an impressive TWO MILLION guest reviews with their industry-leading Respond & Resolve™review response solution for hotels. This significant achievement underscores the company’s commitment to supporting hotel partners with timely, genuine, and professional guest communication.

Mews Unfold 2025 opened with a different tone than previous editions. Instead of product features or welcome applause, Mews founder Richard Valtr and CEO Matt Welle spoke openly about the state of the world. In a time of political uncertainty and unpredictable travel patterns, they challenged the industry to stop asking why and start acting on the how.

h2c is conducting a global study on how hotel chains are using AI and automation—and we’d love your input.

As a young adult preparing to enter the evolving world of hospitality, I stand at the edge of a transformative era – one that demands not just operational excellence, but thoughtful action and bold responsibility. As a hospitality student, we’re taught the foundational tools: service, design and operations. But in a world, that’s ever-changing, mastering the known is no longer enough. We must cultivate a mindset that embraces the unknown, acting with agility, curiosity and intention.

Otelier, a hospitality data platform powering the future of hotel operations, today announced the appointment of Rupali Sawhney as Chief Customer Officer. In this newly established executive role, Sawhney will lead Otelier’s customer organization with a focus on building strong, lasting partnerships across the entire customer lifecycle – from onboarding and implementation through training, feature adoption, and ongoing success.

Over 100 years ago, the modern hotel chain was invented, and it dominated travel for nearly a century. Then, in 2007, we had an idea: what if we designed a way for people to book a home as easily as they could book a hotel? Since then, Airbnb has surpassed 2 billion guest arrivals and changed the way people travel. But a great trip is about more than the home you stay in. That’s why we’re introducing:

On 29 April, RIU Hotels & Resorts celebrated its 20th Anniversary Gala, which commemorated the opening of its first hotel in Cape Verde on Sal Island in 2005: the Riu Funana. The ceremony was presided over by His Excellency Dr Ulisses Correia e Silva, Prime Minister of Cape Verde, along with other distinguished members of his government, and by Félix Casado, member of the RIU Board of Directors and Chief Operating Officer in Cape Verde. The Gala aimed to reflect the importance of Cape Verde for RIU, as well as to highlight the work of the past 20 years and the great link they have with the local community. For this, RIU presented 35 awards to its most renowned collaborators, suppliers and local organisations in the country.

Welcome to the 2025 Portugal Hotels and Chains Report, a comprehensive exploration of the dynamic hospitality industry in Portugal. This report delves into the unique opportunities and challenges facing this flourishing market, offering valuable insights.

The Construction Machinery and Mining trade fair (Bauma) pushed Munich’s hotel industry to its highest April average daily rate (ADR) and revenue per available room (RevPAR) on record, according to preliminary data from CoStar. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

NH Collection Hotel & Resorts, Minor Hotels’ premium brand, continues to execute its global growth and expansion plan, announcing a new opening: NH Collection Marbella. This new Spanish hotel marks the brand’s début in Costa del Sol, one of the most exclusive and internationally sought-after destinations along the Mediterranean.