Author: Admin

NH Collection Hotel & Resorts, Minor Hotels’ premium brand, continues to execute its global growth and expansion plan, announcing a new opening: NH Collection Ibiza. This new Spanish hotel marks the brand’s début in the Balearic Islands, one of the most exclusive and internationally sought-after destinations along the Mediterranean.

Cross Hotels & Resorts has extended its digital partnership with Hotelchamp by becoming the latest brand to implement Hotelchamp’s new Booking Engine. This milestone builds on an existing collaboration across Hotelchamp’s Websites and Convert products, designed to optimise and personalise the online guest journey. Hotelchamp’s Booking Engine is now live on 19 Cross Hotels & Resorts properties.

In a competitive hospitality landscape, Singapore based Millennium Hotels and Resorts, with more than 80 destinations spread across four continents, has selected Amadeus’ digital media solution to increase brand awareness and bookings at its properties.

Can a simple smile turn an ordinary hotel stay into something remarkable? Well, two thirds of Brits think so, with great service rated as one of the top drivers of a good hotel experience (69%), alongside good food (67%), a good shower (55%), and soft towels (34%).

Travel technology provider Amadeus has signed an extended partnership with BCD Travel which will see the global travel management company become the latest reseller of Cytric Easy for Microsoft Teams.

Accor, a global leader in hospitality, and World Monuments Fund (WMF), the leading independent organization devoted to safeguarding the world’s most treasured places, today announce new projects at four heritage sites selected from the 2025 World Monuments Watch. The Watch is WMF’s biennial program that advocates for heritage places in critical need of protection, galvanizing action and support for their preservation. The four projects spanning France (Chapel of the Sorbonne), Latin America (Qhapaq Ñan), Greece (Serifos Historic Mining Landscape), and India (Historic Water Systems of Bhuj) will receive support provided by Accor, helping to restore and enhance destinations for their long-term sustainable progress and resilience.

Revenue management is evolving. Once focused solely on manual room pricing, today’s technology enables revenue managers to take a more strategic, data-driven approach to growing hotel revenue.

The number of factors identified to impact the success of a hotel’s revenue management strategy continues to grow. We know the standard ones: that higher occupancy brings in more guests and therefore can lead to more ancillary revenue; higher ADR means more revenue to flow to the bottom line, leading to higher profit; longer lengths of stay reduce costs, also leading to higher profit. I’m here to argue that there is one factor more important than all of these, and it is often overlooked in the revenue management discussion.

Held as the grand finale of this year’s Mews Unfold conference, the 2025 Mews Unfold Awards were a fantastic way to wrap up an already energizing day. It was great to be there in person as the Mews team shined a spotlight on some of the most forward-thinking people and brands in hospitality. This was all about sincere recognition for the people and ideas driving hospitality forward.

Managing labor costs in a hotel operation is crucial to maintaining a profitable business while delivering the service level that is commensurate with the scale of hotel. Finding this balance has been especially difficult in a post-COVID-19 environment, when inflationary challenges coupled with labor supply shortages have put further pressures on hotel operations. Labor is one of the most significant expenses a hotel faces, accounting for 30–45% of total operating costs.