Floor Bleeker on the Rise of AI Agents, Robotics, and the Future Tech Stack of Hospitality

At HITEC 2025 in Indianapolis, we sat down with Floor Bleeker, a well-known voice in hospitality technology, to explore the future of AI in the industry. The conversation quickly moved from generative AI to autonomous agents, robotics, and the potential disruption of long-standing tech systems. Drawing from his corporate background and current advisory work, Floor offered a clear-eyed view of how fast things are evolving, and what it could mean for hoteliers, vendors, and guests.

Surrenne’s South of France Debut at The Maybourne Riviera

Following the success of Surrenne Belgravia’s debut in London, the wellness and longevity club has now arrived on the Côte d’Azur, going far beyond a traditional hotel spa with longevity stays, retreats, personalized treatments, and expert-led movement and fitness practices. Surrenne’s holistic and science-backed approach elevates wellbeing for guests and members alike. This debut comes at an exciting time as the summer high season is in full swing and the Riviera is abuzz with the energy of Monaco and recent restoration of Gabrielle Chanel’s clifftop artist and intellectual retreat, La Pausa.

Leonardo Hotels Takes Over Two Hotels in the Hannover Medical Park

On 1 July, Leonardo Hotels acquired two existing hotels from Essendi, one of Europe’s leading hotel investors and operators. An extensive rebranding process will now take place to combine both into the new Leonardo Hannover Medical Park. This step will enable Leonardo Hotels to establish a third presence in Hanover and to expand its position on the regional hotel and conferencing market.

Hilton and M&L Group Announce First Waldorf Astoria Hotel in The Nordics

Hilton (NYSE: HLT) has announced today the signing of a management agreement with M&L Group for The Hotel Maria in Helsinki, which will be re-branded as Waldorf Astoria Helsinki. This marks the first hotel to operate under the Waldorf Astoria Hotels & Resorts brand in Finland, introducing the brand’s legendary service and award-winning hospitality to the Nordics.

Hotel Financial Statements: Best Balance Sheet and P&L Formats for Hotels

What do hotel operations, outstanding guest experience, and long-term success as a hotel business have in common? None of these can be sustained without sound financial management. Understanding the key financial statements is the foundation on which any hotel owner, general manager, or department head can base their strategy. Without it, hoteliers risk missing revenue opportunities and financial red flags.

citizenM opens first-ever Irish hotel in Dublin

citizenM has officially landed in Dublin – and it’s brought 245 stylish bedrooms, bold design, brilliant art and a whole lot of personality with it. Introducing citizenM Dublin St Patrick’s: the hotel brand’s first outpost in Ireland, now open and ready to welcome modern travellers, culture seekers and curious locals alike.