Author: Admin

The impact of a major water leak incident in a hotel can be both immediate and long lasting. Among the immediate consequences can be dealing with guest complaints, cancelling reservations and managing renovation work.

An event planner from a local company—let’s call it Golden Group—reaches out to your hotel’s sales team in urgent need of a room block and conference space for a quarterly strategy meeting, just a few days away.

A question that guides our approach when the two of us are working with hotel owners and executives to achieve their financial goals is: What’s your property’s reason to visit? Traditionally, this has been a feeling or a desired emotional outcome, while more recently centralized and structured data from across the guest journey can allow a hotel or brand to quantity this reason to visit in order to use data to guide operational improvements or capex. The acronym for this that we are promulgating is R2V.

Companies spent $21.9 billion on frontline training in 2023. That number is expected to climb to $46.7 billion by 2028. But despite that investment, only 44% of employees feel like their organizations invest in their development.

AI is everywhere.

Middle East and Africa was the only world region to show a decline in overall hotel pipeline activity at the end of the second quarter, according to CoStar’s June 2025 pipeline data. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

Anantara Hotels & Resorts, the experiential luxury brand of Minor Hotels, announces an exclusive global partnership with Technogym, the world-leading brand for fitness, wellness, sport and health, to deliver a new standard of in-room wellbeing for travellers worldwide.

It used to be that when someone searched for your business on Google, your Instagram pages wouldn’t appear. That’s finally changing, as Instagram has decided to allow Google to display public posts, reels, and videos in external search results.

What happens when your home becomes your workplace? This question often arises when analyzing how accommodation-sharing platforms like Airbnb continue to blur the lines between personal space and professional service. In the hospitality-driven gig economy, the rise of at-home hosting has redefined business models and shifted the boundaries between work and family life.

Accor, a world-leading hospitality group, is inviting travel professionals to join the HERA Challenge, recognizing the performance and expertise of the world’s top travel advisors. Open to HERA members – Accor’s global loyalty and rewards program for travel advisors – the Challenge will see 33 top advisors flown to Colombia to stay at the luxurious Sofitel Legend Santa Clara Cartagena and the Sofitel Barú Calablanca Beach Resort.