Author: Admin

Hyatt Place London City East, one of London’s most sustainable and design-forward hotels, with an acclaimed rooftop bar and a chart-topping Sicilian restaurant, has unveiled the Canvas Suite, a contemporary new collection of event and meeting spaces bringing fresh energy and flexibility to one of the capital’s most creative neighbourhoods.

Shiji, the global hospitality technology leader, today announced the launch of a new embedded payments capability for Daylight PMS, powered by Stellaris Digital Payby. The feature enables hotel teams to send, track, and post payment requests, including pre-authorizations and cards on file, directly within a single platform.

Business travel’s evolving landscape and the drive toward a more sustainable future took center stage this week at the GBTA + VDR Europe Conference 2025 in Hamburg. From 10–12 November, the CCH – Congress Center Hamburg hosted one of Europe’s largest gatherings of business travel and meetings professionals, where industry leaders, practitioners and innovators came together to share insights, tackle emerging challenges and chart a course for what’s next in corporate travel.

In the historic heart of Bloomsbury, where the greatest minds of the early 20th century once gathered, Bertrand’s Townhouse is set to make its arrival in Winter 2025/26, transforming three historic Georgian townhouses on Bedford Place into a timeless 43-bedroom luxury boutique hotel.

Guests are more distracted than ever. Inboxes are filled with hundreds of emails and whatever message your property is sending to them, it can be easily ignored.

Technology continues to transform the hospitality industry—but how can innovation enhance, rather than replace, the human touch? In a new interview, Christine Lising, Director of Solutions Engineering, Americas at Shiji Group, shares insights on how technology is reshaping Food & Beverage (F&B) operations in hotels, from mobility and AI to predictive analytics and automation.

In this week’s episode of Hotel Moment, Geoffrey Toffetti, CEO of Frontline Performance Group, joins Revinate CMO Karen Stephens, with direct advice for hoteliers looking to improve their ancillary revenue.

High-end travelers increasingly seek tailored services that go beyond traditional luxury, such as curated local experiences, wellness-focused amenities, and tech-enabled customization. Luxury hotels are leveraging AI-powered guest profiling, loyalty data, and mobile apps to offer individualized itineraries, customized dining options, and room preferences from lighting to pillow types.

As we move toward 2026, the conversation around property-management systems (PMS) has evolved from functionality to philosophy. No longer is it enough for a PMS to handle check-ins, manage housekeeping, or reconcile payments. Today, the system at the heart of a hotel must serve as the operational nucleus connecting every touchpoint of the guest journey and every department behind it. The hotels leading the charge are those that have embraced the all-in-one PMS model, a unified platform built to empower efficiency, enhance revenue, and future-proof operations.

Some details whisper. Others change the way a place is remembered. In high-end hospitality, the key card has evolved from a necessity into a small but unmistakable signal of taste. Sleek isn’t enough anymore—guests recognize materials, tactility, intention. A card that feels considered in the hand sends the same message as a beautifully curated suite: nothing here is standard.