For decades, linen rental services have been the quiet workhorse of hospitality—offering hotels operational efficiency, cost savings, and consistency across properties. What began as a smart solution has become a global standard. As the industry faces growing pressure to cut carbon, manage risk, and stay agile, one question is worth asking:
Agentic AI: What It Is, How It’s Different, and Why It Matters in Hospitality
When we say “AI agents,” we’re not talking about the suit-wearing, memory-wiping types from Men in Black, but these new agents might be just as transformative. In the world of hotel tech, AI agents are emerging as intelligent, task-driven assistants that work behind the scenes to simplify operations, boost efficiency, and create better guest experiences. Instead of battling aliens, these agents are here to tackle fragmented systems, reduce manual workloads, and unlock a smarter, more connected future for hospitality. And unlike the old “app-for-everything” approach, agentic AI offers a more agile, scalable way to run your hotel.
Connection Over Code: A Human-First Vision for Hotel Tech
Lately, it feels like nearly every conversation I have comes back to how fast AI is moving—and how easily we can get swept up in it. In an industry that thrives on personal connection, it’s worth asking: What does all this tech actually do for the people who make hospitality what it is?
Connect, Curate, Customize: Teamwork and Technology Turn Outdoor Experiences into Unforgettable Adventures
As summer travel trends shift, one truth remains: the more personalized and immersive the experience, the more likely guests are to return. In today’s uncertain marketplace, travelers are booking later and staying for shorter periods, often Thursday through Sunday rather than a full week. With rising costs and global events weighing on decision-making, guests are opting for quick getaways — and looking for meaningful experiences to make the most of them.
Unlock the Summer Surge: Hotel Campaigns That Convert
Capture early summer demand with personalized website campaigns tailored to drive more direct bookings
Trump Tariffs Crash European Business Travel to U.S.
Europeans are scaling back business trips to the United States amid the Trump administration’s intensifying hostilities toward trade partners and immigrant visitors. European business travel bookings to the U.S. in April dropped 26 percent compared to the same month last year as companies seek markets offering “greater stability,” Politico reported, citing data from the London-based HotelHub, a booking platform used by travel agencies. HotelHub’s chief commercial officer Paul Raymond pointed to “uncertainty around the traditional partnership” and President Donald Trump’s tariff chaos as reasons European companies are thinking twice about coming to America. After calling the European Union “nasty‚” Trump slapped the bloc with 25 percent tariffs on steel and aluminum, 25 percent tariffs on cars and 20 percent tariffs on all other goods, before abruptly hitting pause on the policies in April. Yet the fallout from America’s souring reputation isn’t just limited to European business travel…
Paris Landmark Hôtel de Sers Reopens After Full Renovation
Hôtel de Sers, part of the B Signature Hotels & Resorts collection located in the famous Triangle d’Or, just moments from the Champs-Élysées and Avenue Montaigne, has reopened its doors following a comprehensive renovation that honors its 19th-century heritage while embracing a refined, contemporary vision of hospitality. Once the private mansion of Henri-Léopold Charles, Marquis de Sers, the hotel retains the architectural splendor of its Haussmannian origins. Key period features have been meticulously preserved, including the carriage entrance, a monumental marble staircase with wrought-iron detailing, and the original salon de réception with ornate moldings and soaring ceilings. The renovation, led by interior architect Pascal Allaman in collaboration with owners Anne and Agathe Jousse, was focused on enhancing the property’s historical identity with a fresh, modern sensibility.
Nomadix Launches Energy Management Solution to Reduce Properties’ Operational Expenses and Enhance Sustainability
PLANO, Texas – June 9, 2025 — Nomadix® Inc., bringing connected experiences to life, today announced its new Nomadix Energy Management Solution that addresses the market need to reduce operational costs and reach sustainability goals. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
Why Hotels Should Adopt a Multi-Channel Digital Approach in 2025 and Beyond
The hospitality industry and the macro environment have been more volatile in the last few years than at any time in the past 10-15 years. I anticipate this will continue due to inflation, higher capital costs, fluctuating demand, disruptions from AI, tariff woes, etc.
Five key takeaways from Mews Unfold
Hospitality isn’t something you offer – it’s something you do. Craft moments that are personal, meaningful and unforgettable.

