Author: Admin

Puorto argues that labor shortages will make human interaction a luxury commodity, forcing hospitality to redefine value as automation becomes operational necessity rather than strategic choice.

Taylor aims to position Kew Green as a leading UK hotel management company through team alignment and performance frameworks over five years.

Q Hotels achieved nearly 40% uplift in incremental revenue by training front office staff to upsell systematically at check-in.

TrustYou presented its data-driven Excellence Award to Hotel Maistra 160 for achieving a 98.75 guest satisfaction score based on verified feedback.

The 82-room property in a restored 16th-century village features contemporary South African design, Michelin-starred dining, and communal wellness spaces opening June 2026.

Cushman Wakefield survey of major investors finds Southern Europe and gateway cities most attractive for hotel investment this year.

HVS analysis reveals Formentera captures Spain-leading hotel rates through scarcity-driven positioning, with RevPAR reaching €218 despite minimal supply growth.

The Silver certification covers all Point A properties except two recent openings, with sustainability credentials now driving 9% higher bookings and premium pricing.

Paradores integrates heritage authenticity with data-driven guest experience management, achieving an NPS near 65 while investing €300 million in modernization.

Industry leaders at ITB Berlin discuss moving from traditional front desk operations to mobile-first hospitality that follows guests throughout their journey.