Solving the Hotel Tech Puzzle – The Importance of Smart Integrations – By Laura Badiu

Every step you take, every move you make – technology is all around you. Especially in today’s hospitality business, where so many tech innovations pave the way to success, not relying on technology would definitely be counterproductive. But with so many different pieces of a puzzle, it can be hard to make sure that they all perfectly fit together and you have a clear overview of the bigger picture.

Are Travel Management Companies Leveraging Reviews The Right Way? – By Laura Badiu

Traveler behavior is constantly shifting and changing and when referring to business travelers, it’s important to consider that this is a very specific faction of the traveler demographic and it automatically comes with certain requirements and expectations. From the technical user experience that a website enables to company policies and the importance of displaying guest reviews, different strategies have to be considered by business travel websites, in order to encourage use and conversions.

We welcome the return of FBD Hotels & Resorts

We are pleased to welcome FBD Hotels & Resorts back to Avenue 9. We had the pleasure of working with two of their resort properties on Spain’s Costa del Sol; first the Sunset Beach Club and more recently, the fabulous La Cala Resort (incidentally named the best 4* golf resort in Spain in January 2020).

FBD Hotels & Resorts is an Irish hotel group operating quality hotels and resorts in Ireland and Spain.  

It is owned by PLL Property & Leisure which is solely owned by Farmer Business Developments plc.  

To learn more about FBD Hotels & Resorts or to book their hotels in Ireland or Spain, just click this link.

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The Path to Successful Change Management – FAQ with an Expert – By Laura Badiu

Change is rarely easy. In hospitality, keeping up with trends and technology innovations is not only a must but the actual key to surviving within such a competitive environment. New generations of travelers arise along with different demands and expectations and new hotel tech is developed and perfected every day. Darwin was not wrong when referring to the survival of the fittest, even though we are now downsizing the concept to fit the business area. In hospitality, you either adapt to change or you risk to become obsolete.

New neighbour and client, Jurys Inn

Today we welcome Jurys Inns to the neighbourhood. Jurys Inns have been in Hospitality since 1881, which we believe makes it the oldest of our client base; we are humbled to be part of such a long-standing historic journey.

Jurys Inn and Leonardo Hotels UK & Ireland is a hotel group in the UK and Ireland. It operates 36 hotels under the Jurys Inn brand and 12 hotels under the Leonardo brand, – 48 in the UK, four in Ireland.

It is a member of the Fattal Group which operates over 200 hotels in 17 countries, including the operating platform for all 37 hotels within the Jurys Inn portfolio, and the leaseholds for 15 Jurys Inn hotels.

It is also part of Pandox AB which is an established European hotel property investor and owner with 143 hotels and approximately 31,600 hotel rooms in 15 countries, including 20 Jurys Inn freehold hotels.

See for yourself what Jurys Inn are up to by following JurysInns.com or clicking here.

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The Lensbury moves in on Avenue 9

Our new neighbour The Lensbury has recently moved into Avenue 9. If you’ve not yet experienced the Lensbury, you should, as it is an oasis of pleasure and relaxation on the river Thames in Teddington.

The Lensbury situated by Teddington Lock, Middlesex was constructed in the early 1930’s. It is set within 25 acres of landscaped grounds. Facilities include a 4* Hotel, Conference Centre, Events and Special Occasions, leisure and a premium leisure club. The Lensbury is a piece of the countryside in the Heart of Teddington.

We are enormously pleased to welcome The Lensbury as a client. To learn more about The Lensbury, please click here.

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