Author: Admin

In a boom, service suffers – “Sure aren’t we flat out anyway?”In a recession, service suffers – “We just can’t afford the right people”Neither are a strategy.Bad service is the death knell of any business.The Generations and LearningIn my generation…

Intensified measures of authorities to stop the spread of the coronavirus (COVID-19) have led to continued worsening of the business situation for Scandic Hotels Group AB. Today, Scandic will give notice of termination of employment to approximately…

Six Senses Douro Valley premiers its new Vineyard Wing to greatly enhance the wine estate with seven suites, three additional guest rooms and a meeting and event space accommodating up to 70 people. The 19th century manor house and surrounds, locate…

The World Travel & Tourism Council says up to 50 million jobs in the Travel & Tourism sector are at risk due to the global COVID-19 pandemic. Gloria Guevara, WTTC President & CEO, said: “WTTC figures show the stark impact on the Travel & Tourism sec…

There’s a lot of advice out at the moment from different governments around the world, all trying to protect their citizens from Covid-19. The key points from these pieces of advice are to avoid contact as much as possible and to keep washing your h…

Each year, Women’s History Month serves as a powerful reminder that every one of us has a role to play in creating a more equal future. Despite the uncertainty around the world today, we continue to stay committed to tackling important global issues…

The news regarding this virus is omnipresent. It has impacted travel throughout the world, for which nearly every hotel will feel the effect. Stemming from numerous emergency planning sessions for the properties we manage through our consultancy, be…

Did you ever find it challenging to decide the right career for yourself? I did when I was a student and even later in my mid-career. The reality is that many of us, especially when we were still college students, have difficulty in making the decis…