Author: Admin

In an era where customer expectations are higher than ever, the hospitality industry is undergoing a quiet revolution. It’s no longer just about fluffy pillows, complimentary breakfast, or check-in mints. The new gold standard in hospitality? Emotionally resonant, hyper-personalized guest experiences that make people feel seen, valued, and connected.

Hoteliers, how’s your Halloween prep going? Between themed buffets, lobby cobwebs, and pumpkin lattes, we know your teams are in full swing. But this year, there’s something new arriving to open doors, literally.

Hotel tech looks simple from the lobby; but as we know, behind the front desk it’s anything but. Recently, Otelier’s Distinguished Architect Lex Raleigh sat down with SnapLogic CMO Dayle Hall to explain why hospitality’s data problem is unlike any other – and how progressive hoteliers are solving it with a mix of pragmatic integrations. Below is a recap of the conversation focused on how innovative hoteliers have already turned to automation, including AI that actually answers questions to help you drive real-life demand.

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Mehr Consultancy has selected Canary’s guest experience solutions to strengthen service and unlock new revenue opportunities across its portfolio.

Electro-Media Design, Ltd. (EMD) will showcase the AVaStar “AV Operations Command Center” at The Hospitality Show, Oct. 26-28, 2025, at the Colorado Convention Center in Denver.

Mews, the leading operating system for hospitality, has been selected by Basecamp Resorts, one of Western Canada’s leading boutique resort groups, as its property management system to modernize operations and deliver seamless, memorable experiences – starting with the launch of its new brand, Everwild.

At the end of the third quarter, Europe was the only world region to show an increase in hotel construction and overall pipeline activity, according to CoStar’s September 2025 pipeline data. CoStar is a leading provider of online real estate marketplaces, information, and analytics in the property markets.

This year’s “Vine to Mind” Symposium was hosted at EHL Hospitality Business School. The international event brought together statisticians, neurologists and winemakers to explore a topic that continues to spark debate across cultural and policy circles: wine and health. The discussions revealed a complex interplay between tradition and technology, with special focus on the algorithms that are increasingly shaping our perceptions of what is supposedly ‘good’ for us. This article unpacks the myths surrounding wine and health, and how today’s ambiguous digital narratives are redefining our relationship with wine.

A few days ago, walking along a beach in Zanzibar – Yes, I was on a little vacation! – I stumbled into a living, breathing masterclass in revenue management. No spreadsheets. No dashboards. Just sun, sand, and a dozen hustlers with better pricing instincts than most systems I’ve seen.

In this week’s episode of Hotel Moment, we’re featuring a webinar from our series, Hotel Moment Deep Dive, that will help you save lost revenue during the holiday season. And it all comes down to deliverability.