Author: Admin

Learn how to update your Google Business Profile (GBP) – formerly known as Google My Business (GMB) – and why it’s important to keep it up-to-date.

The Hospitality Professionals Association (HOSPA) has announced further details for HOSPACE 2025, as anticipation builds for what promises to be a landmark 20th edition of the UK’s leading hospitality conference.

One of the reasons customers are concerned about or even scared of AI is that it has been known to provide incorrect answers. The result is frustration and concern over whether to believe any AI-fueled technology. In my annual customer service and customer experience research, I asked more than 1,000 U.S. consumers if they ever received wrong or incorrect information from an AI self-service technology. Fifty-one percent said yes.

Construction work on the new serviced apartment property by KAPPE Projektentwicklung GmbH began at Kaiserstrasse 10 in Braunschweig in early 2025. The shell of the building was completed in May, and interior work is now in full swing. The project is scheduled for completion by mid-2026 at the latest.

Luxury has long been synonymous with seamless indulgence — anticipating every need before it’s voiced, removing every friction, perfecting every detail. But what if the very thing we’ve been perfecting is starting to lose its power?

Bain Capital, a leading global private investment firm, in partnership with Columbia Threadneedle and QuinSpark Investment Partners (“QuinSpark”), has today signed a definitive agreement to acquire Pullman Paris Montparnasse from Unibail-Rodamco-Westfield (“Unibail”), a leading European retail REIT.

Stayntouch, a global leader in cloud hotel property management systems (PMS), has partnered with Hideaway Inns, a design-forward brand redefining the modern lodging experience under Revival Hotels’ Invisible Hospitality™ model. Launching first in select Northeast destinations, Hideaway Inns plans 15 openings over the next 36 months, growing to 25 properties in five years. Starting with its flagship in Sunapee, N.H., this month, Hideaway Inns has deployed Stayntouch’s cloud PMS, payments platform, booking engine, and channel manager as its core technology stack.

Sydney, 17 September 2025 — Day 1 of the NoVacancy Hotel + Accommodation Industry Expo has kicked off at the International Convention Centre, Sydney, and sustainability is already stealing the spotlight.