Welltech Leaders and the Evolution of Personalized Multimodal Guest Experiences

The worlds of health and hospitality have been converging over the past two decades, and this trend will only accelerate as now-popular modalities like red light therapy, ice plunges, fitness programs and nutritious F&B menus gain adoption across the chain scale. While the next section addresses how this opportunity intersects with IT, what’s most important now in 2025 to consider is how all these new types of activities and experiences can be loaded into a CRM or CDP then transformed into recurring rooms and ancillary revenues.

Cybersecurity as a Business Imperative

In the hotel business, a guest’s experience begins long before they step into the lobby. From the moment they make a booking online, they place their trust in the property’s ability to safeguard their personal and payment information.

Hotel Dynamic Pricing: The Complete Guide for Hoteliers

Hoteliers and hotel revenue managers know how quickly markets can fluctuate and how fast demand for travel can change. As demand changes, successful hotels need to be able to quickly adjust revenue strategies to capture as much business as possible, even when overall travel to the area is lighter. For many revenue managers, implementing hotel dynamic pricing strategies have helped them stay afloat during uncertain times.