Cendyn Promotes Yakesh Arora to Chief Technology Officer

Cendyn, a global integrated hotel technology and services company, announced today it has promoted Yakesh Arora from senior vice president of global engineering to chief technology officer (CTO). Arora is an entrepreneurial CTO with a track record in developing cutting-edge, scalable products for clients, resulting in significant increases in revenues and margins. He successfully built, managed, and trained multiple teams to deliver industry-first projects, increasing both market share and revenues.

A Call for a UN Tourism Resilience Data Centre

As a candidate for the position of Secretary General of UN Tourism, I am honored to support the important work of the Global Tourism Resilience and Crisis Management Centre in Jamaica and other parts of the world and contribute to this critical effort with learnings from my own experience. I had the hard job of guiding the tourism industry of Greece through the COVID-19 pandemic as Minister of Tourism and we did that by leveraging the power of data and that excites me to share my vision of a UN Tourism Resilience data centre.

HotelRunner to Unveil Three Exclusive Pilot Programs at Arabian Travel Market

HotelRunner, the leading travel and hospitality technology platform, announces its participation in the Arabian Travel Market (ATM), from April 28 to May 1, 2025, at the Dubai World Trade Centre. As the region’s travel and tourism industry rapidly evolves, HotelRunner will showcase its latest innovations and unveil three exclusive pilot programs in finance, B2B, and data, offering a select number of partners early access.

Global Hotel Alliance’s Green Collection More Than Doubles in Size, Reflecting Hotel Brands’ Commitment to Sustainable Hospitality

Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands, has announced significant growth of its Green Collection. Since its launch in March 2023, the collection has expanded by 150%, growing from 189 hotels, resorts and palaces to 472. This rapid expansion underscores the increasing importance of sustainability in the hospitality industry.

AI in Hospitality: How Smart Tech is Changing Guest Experience

Today, AI dominates many conversations across different industries, and AI in hospitality is no exception. It is redefining the notion of a ‘norm’ and what guests expect. The volume of AI-related news continues to grow exponentially, making it difficult to filter through the noise and understand its impact. However, being informed is critical for business success, as the ability to adapt will form a sustainable competitive advantage. Based on recent media insights, the key AI moves in hospitality can be classified into two interrelated areas: customer-facing innovation and backend operational transformations.

How to Successfully Create a Diverse and Inclusive Workplace

Workplace culture can make or break a company. It’s the talent and individuals that contribute to a business who define its success from the beginning. According to Deloitte, 83% of executives and 84% of employees believe that having engaged and motivated employees is the most important part of a company’s success.