Author: Admin

Hoteliers rely on benchmarking to stay competitive. But what if the numbers you’re using are misleading? What if your comp set—the hotels you compare yourself against—isn’t actually a fair reflection of your market position?

Duetto (“Duetto” or the “Company”), a leading provider of revenue management software for the hospitality industry, today announced a strategic leadership transition as the Company enters a new phase of growth and innovation.

There are more than 34 Waldorf Astoria hotels in 18 countries and territories around the world, and according to Dino Michael, senior vice president and global head, Hilton Luxury Brands, each and every one was influenced by the original—the legendary Waldorf Astoria New York.

ActivumSG acquires Fairmont La Hacienda Costa del Sol in Spain from Millenium

Operating in an industry still dependent on Online Travel Agencies (OTAs), hoteliers often face a dilemma: getting noticed while controlling marketing costs. This is particularly challenging even as projections show direct digital bookings will overtake OTAs as the dominant channel by 2030. As a result, relationship marketing, particularly email marketing, remains underutilised despite its vast potential. With global email marketing revenue projected to reach $17.9 billion by 2027, the channel’s growth shows no sign of slowing down. However, artificial intelligence (AI) now offers a unique opportunity to reinvigorate this channel, driven by several factors: the evolution of the GDPR framework promoting consent-based relationships, social media fatigue, and a growing need for more authentic and relevant guest engagement.

Under a Tree Consultancy proudly celebrates its 20th anniversary, marking two decades of redefining wellness not as an amenity, but as a driver of improved hospitality and real estate performance, a business strategy, and a way of life. Since its founding in 2005 by wellness pioneer Amy McDonald, the firm has shaped wellness experiences that are personal, transformative, globally relevant, and fiscally successful.

The following is an excerpt taken from the latest edition of SiteMinder’s “Revenue Management: A Deeper Conversation” series:

From major chains to independent hotels, HiJiffy’s latest survey shows that AI is no longer a future trend, it’s a present-day reality. But as automation becomes more deeply embedded in hotel operations, a more nuanced question is emerging: where is the line?