Last month, Sam Altman sat down with economist Tyler Cowen and outlined how ChatGPT will transform hotel booking. Not someday. Now.
Why ‘think global, act local’ has never been more important in hospitality
Despite global economic pressures, both business and leisure travel continue to grow, with global tourism rising five percent in the first six months of 2025. Amidst that growth, the sector is becoming increasingly competitive as more destinations seek to boost their economies and create jobs through tourism.
Cloudbeds Expands in Greece and Cyprus Through Strategic Partnership with HIT Cloud
Cloudbeds, the intelligent unified platform powering hotel growth, today announced a reseller partnership with HIT Cloud, the newest member of HIT Group of Companies, the leading Greek hotel technology house.
Fairmas & Tidan Success Story
The Tidan Hospitality and Real Estate Group has been a leader in the real estate industry since 1970. Despite their success, managing financial planning for their 12 hotels was a challenge. Tidan’s reliance on manual processes for consolidating financial data led to inefficiencies and errors.
Cayuga Hospitality Consultants Panel: Modern Commercial Strategy in Tricky Times
During the Cayuga Hospitality Consultants Annual Conference 2025 in Scottsdale, Rick Blackburn, Founder of brn solutions and Cayuga Hospitality Consultant moderated these exceptional panelists:
Budget Season 2026: Why guest data is your most valuable planning tool
As budgeting season rolls around, it’s easy for hoteliers to fall back on familiar habits: looking at last year’s numbers, trusting gut instincts, or relying on the usual KPIs. But in today’s fast-changing hospitality landscape, planning in a bubble can lead you far off course.
Making Change Work: A Conversation with Ryan King on Hotel PMS Implementation and Leadership
This article is the first installment in The Implementation Playbook, a new Shiji Insights series examining the realities of hotel PMS implementations. Across five parts, the series will explore the leadership behaviors, operational structures, and on‑property practices that determine whether a technology rollout succeeds or struggles. This first article focuses on the foundational mistakes hotel groups commonly make, and what leaders can do to avoid them.
SiteMinder report reveals major shift in how travellers are researching their 2026 hotel stays
Sydney, Australia – Online travel agencies (OTAs) have overtaken search engines as travellers’ primary starting point for hotel discovery, according to SiteMinder’s Changing Traveller Report 2026, released today. Twenty-six percent of travellers surveyed will now begin their hotel research on an OTA, up from 18% last year, while those who will start with a search engine have fallen to 21% from 36%.Word-of-mouth recommendations from friends and family have doubled from 7% to 14%, familiar hotel brands have grown from 3% to 7%, while AI use as a discovery starting point has reached 4%, up from 1% last year — rising higher among Gen Zs and Millennials.The hotel discovery landscape is more dynamic than it’s ever been before. Not only is the starting point of research diversifying, but travellers are moving more seamlessly between channels, often using several simultaneously to build confidence in their choices. This non-linear journey has become the natural rhythm of modern travel plannin…
Canary Technologies Named to the 2025 Deloitte Technology Fast 500™
Canary Technologies today announced that it has been recognized on the Deloitte Technology Fast 500™, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, fintech, and energy tech companies in North America, now its 31st year.
GHT Hotels automates 89% of enquiries and generates €733,000 in revenue with HiJiffy’s AI chatbot
GHT Hotels is a leading group with properties along the Costa Brava and Costa del Maresme, offering guests a mix of comfort, entertainment, and great seaside locations. As the group expanded, so did the challenges – particularly in managing customer service, staying on top of digital communication, and boosting direct bookings.

