Author: Admin

While law firms have long competed on expertise and reputation, today’s clients increasingly remember how they felt during the experience. Drawing parallels with hospitality, this article explores how empathy, anticipation, and human-centered design could redefine professionalism in the legal world. As competition intensifies and AI increasingly automates routine legal tasks, the true differentiator is shifting toward the quality of the overall client experience — the clarity, empathy, consistency, and sense of care that surround the legal expertise itself.

The Carlton opens today, marking the debut of Rocco Forte Hotels’ tenth Italian address. With seventy-one suites and rooms, two restaurants, a bar, and a serene spa, the hotel redefines one of the city’s most prestigious locations.

Global hospitality leader Minor Hotels announces the signing of NH Collection Sliema, its first hotel on the Mediterranean island of Malta. Scheduled to open by the end of 2026, the premium new-build hotel will feature 268 guest rooms and suites in the sought-after coastal town of Sliema.

Kimpton’s hotly anticipated annual Culinary + Cocktail Trend Forecast returns this year to unveil the unique dining styles, bold ingredients and expert techniques set to shape the global hospitality scene in 2026. From heritage and third-culture cuisine to fruity milk alternatives, Kimpton’s global chef and bartending community are setting trends that will define food and beverages in the year ahead.

[New York, 18 November 2025] – Mews, the leading operating system for hotels, has launched Zero Dollar Authorization, a new feature that helps protect revenue and ensure smoother payments. The feature enables hotels to instantly verify a guest’s card at booking without charging it, reducing failed payments, chargebacks, and lost revenue from no-shows.

French institutional investor Iroko Zen SCPI has acquired the two-star, 110-room Travelodge Bournemouth Seafront in the UK from British real estate investment company Martin’s Properties for £11 million (£100,000 per room). The hotel includes a restaurant & bar and is situated in Bournemouth’s West Cliff, just a few minutes walk from Bournemouth Beach. The property is held freehold and is let to British owner-operator Travelodge, with an unexpired lease term of approximately 27 years. It underwent extensive refurbishment in November 2024.

Across the city, a number of hotels have implemented measures that reduce emissions, improve resource efficiency, and support local ecosystems. These properties illustrate the range of operational actions a hotel can take to advance sustainability.

London’s hospitality scene is poised for a bold new chapter with the arrival of The Derby London City, Curio Collection by Hilton , opening February 2026. Owned and operated by Dominus, this landmark hotel introduces a refined fusion of British charm and contemporary flair to the heart of the capital’s historic financial district.

According to the Q3 2025 Europe Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the close of the quarter, the region’s total pipeline stands at 1,666 projects/245,705 rooms and remains relatively unchanged year-over-year (YOY).

Appetite amongst investors for Iberia’s hotel sector is surging, according to research from international real estate advisor Savills. The Savills Investor Sentiment Survey 2025 ranked Spain as the top destination for investors this year, with hotels emerging as a preferred asset class, up 21 percentage points compared to previous year.