During my recent conversation with Emma Catterall, Senior Finance Director at The Belfry, I was reminded that the most powerful transformations in hospitality often occur when technology, people, and place work together in harmony.
Cloudbeds and IDScan.net Expand Integration of ParseLink to Streamline Guest Check-In
Cloudbeds, the leading hospitality management platform powering lodging businesses worldwide, today announced a strategic partnership with IDScan.net, a leader in identity verification and ID scanning technology. The collaboration will deliver fully integrated ID scanning solutions that enhance the guest check-in experience, improve accuracy, and boost operational efficiency for hoteliers.
Starhotels Expands Its Collezione: The Prestigious Collina D’Oro Resort & SPA Joins the Group’s Portfolio of Excellence
A new chapter of beauty unfolds for Starhotels Collezione, welcoming Collina d’Oro Resort & SPA into its portfolio. This refined five-star property nestled in a natural oasis just minutes from Lugano is a haven of charm where the slow rhythm of nature meets the art of exceptional hospitality.
Looking for Higher Profitability? Start Your Workflow Automation the Right Way
In today’s hospitality environment (see our previous article), “do more with less” has become more than a mantra, it’s a structural necessity. Modern workflow automation has reached a mature stage; it’s a practical, proven lever for operational transformation. But for hotel executives, the real question is how to start effectively.
Sustainable Gift Ideas: Embracing a Green Christmas
Looking to celebrate the holidays in a way that feels both joyful and environmentally responsible? A few thoughtful choices can make a meaningful difference:
Shiji named a 2025 Geo and Global AWS Partner Award Finalist
Atlanta, Georgia, USA, December 2, 2025 – Shiji is excited to announce it is a finalist for a 2025 Geography and Global AWS Partner Award, recognizing leaders around the globe that are playing key roles in helping their customers drive innovation and build solutions on Amazon Web Services (AWS). Shiji is excited to announce it has been named a finalist in the category of Industry Partner of the Year – Travel and Hospitality, recognizing top AWS Partner with the AWS Travel and Hospitality Competency who provide technology products and services to accelerate the industry’s modernization and innovation journey from behind-the-scenes operational efficiencies to guest-facing customer experiences.
Impact Scores: How Guest Feedback Data Predicts Satisfaction and Shapes Your Hotel Success
Travelers rely heavily on reviews when they choose where to stay. In fact, 95% read reviews before booking a stay. WhatÕs more, 76% of travelers would pay more for a hotel with higher review scores. If two properties are offered at the same price, guests choose the one with a higher rating far more often. If you are not using your feedback, your competitors are.
Anticipating the Surge: How Hospitality America is Positioning for the 2026 FIFA World Cup
When FIFA announced that North America would host the 2026 World Cup—describing it as “the largest World Cup in history”—the hospitality sector began preparing for a seismic shift in travel patterns across the United States, Mexico, and Canada. Sixteen host cities are expected to see extraordinary visitor influx, new booking behaviors, and intense rate compression. At Hospitality America, we have built a disciplined commercial strategy that integrates revenue science, brand alignment, and local market intelligence to meet this moment.
Unlocking the power of mobile ordering: IRIS reveal revenue and efficiency insights from 4 million orders
Mobile ordering has fast evolved from a convenience to an expectation. Guests increasingly want the freedom to order when and how they wish, and hotels are reaping the rewards. From higher guest spend to smoother operations, mobile ordering has become an essential ingredient in delivering modern, seamless hospitality.
RIU Awards USA & Canada Celebrates its Eighth Edition in Mexico
RIU Hotels & Resorts celebrated the eighth edition of the RIU Awards, which recognize the work of the most important travel agents from the USA and Canada for the chain. This year, the event was held at the Riu Palace Pacifico hotel in Riviera Nayarit, Mexico. Representatives from the most important agencies in the two main source markets for RIU in the Americas attended. The celebration, with a “Fiesta Mexicana” theme and details inspired by Otomi art, rewarded these professionals for their trust in the chain, whose work consolidates the brand’s presence in both countries. During the gala, which gathered 90 people, RIU’s Marketing and Sales team presented the latest news, such as renovations, openings, and new services.

