Author: Admin

Accrual accounting for hotels is essential for modern hotel financial planning and analysis. Unlike cash accounting, which only records transactions when money changes hands, accrual accounting captures revenues and expenses when they are incurred. This provides a more accurate view of a hotel’s performance and helps operators, asset managers, and owners make informed decisions.

RobosizeME, a leader in AI-enabled workflow automation for the hospitality industry, has been announced as a sponsor and guest speaker at the Revenue Strategy Days Conference for 2026, taking place February 4–5 at the Radisson Blu Latvija Conference & Spa in Riga, Latvia. Hosted by Radisson Hotels Group, the event brings together their commercial leaders from across Europe to discuss how hospitality is adapting in real time to AI innovation, accelerated guest expectations, and the growing pressure for agile, cross-functional revenue strategy.

I’ve been monitoring my customer service experiences with the brands I do business with a little more closely than usual. And I’ve made numerous calls to airlines, mobile phone carriers, electronics companies, and more. I’ve found that people are typically friendly and do their best to support me. To clear my conscience, I admit that my recent call to my cable provider was tense due to my frustration with a faulty router, but that tenuous conversation was my fault, not theirs. I was obviously upset with the product, but my rep remained calm and did everything in her power to resolve the issue. She gets an A for effort, attitude, and knowledge.

The 2026 Guest Experience Benchmark reveals a hotel industry that continues to mature under pressure. Despite record tourist arrivals in several regions, guest satisfaction continued to rise. This matters because volume growth often strains service delivery. Yet the data shows that hotels are coping better than ever.

As hotels navigate continued pressure on rooms revenue, F&B has firmly stepped into the spotlight as one of the most powerful drivers of ancillary income. For F&B leaders, the opportunity to maximise spend while streamlining operations has never been more compelling. Mobile ordering in particular has seen a marked acceleration in its adoption and impact in recent years as operators look to do more with leaner teams while enhancing the guest experience.

Hospitality Solutions, a leading hospitality technology provider, today announced it has rebranded as Aven Hospitality, an independent solutions provider powering how hotels sell, distribute, and deliver guest experiences. Trusted by 35,000+ hotels globally, Aven Hospitality provides integrated software platforms that help hotels manage operational complexity, fragmented distribution, and technology-driven changes in how travelers discover and book hotels.

Bleisure, the blending of business and leisure travel, has become a growing trend in the world of business travel. More and more guests are seeking a seamless experience that allows them to remain productive during the day, while also embracing meaningful time to connect with their destination. GCSTIMES believes this shift in travel preferences presents a unique opportunity: to encourage longer, more intentional stays without increasing travel volume or carbon footprint.

Hospitality Financial and Technology Professionals (HFTP®) and Hospitality Upgrade are pleased to announce that program planning for the upcoming CIO Summit EMEA has begun and the opportunity for senior hospitality technology leaders from across Europe, the Middle East, and Africa to register their interest is now available. This exclusive event, at the W Amsterdam, will offer programming that prompts attendees to exchange ideas, explore strategic technology topics, and form lasting relationships in a collaborative, vendor-neutral setting.

Luxury resorts do not suffer from a lack of marketing sophistication. Many operate with advanced technology stacks, experienced teams, and more data than at any point in their history.

The hospitality industry is investing heavily in technology, data, and automation – but many hotel teams still feel like progressisn’t translating into real operational impact. While systems are more advanced than ever, fragmented data and manual workarounds continue to slow decision-making and strain already stretched teams.