Author: Admin

Register your team and participate live, or view the recording, of Doug Kennedy’s next 40-minute training webcast scheduled for Friday, February 20, at Noon EDT.

Now firmly in the back half of the 2020s, one megatrend that we’re all aware of is how the experience economy has caused a mushrooming of luxury hospitality. There are now innumerable brands in this space, so much so that to wrap our heads around it we’re niching luxury into traditional, experiential, uber, ultra, wellness and other modifiers.

For centuries, hospitality has been rooted in a simple but powerful principle: make people feel welcome, valued, and understood. From a handwritten note waiting in the guestroom to a concierge remembering a favorite table at dinner, the industry has long relied on human connection as its defining strength. But today, the way hotels deliver that sense of personalization is quickly and permanently evolving.

Today, we continue our Environmental Policy series by exploring Product Usage Phase Management and End-of-Life Product Management. As a sustainable hotel supplier serving global hotels and resorts, GCSTIMES believes sustainability must be built into every stage of a product’s lifecycle, from daily use to responsible retirement.

The announcement triggered a 1,874% surge in searches for ‘hotels near Wembley’ as fans rush to book accommodation ahead of the highly anticipated tour.

Led by the Penn State School of Hospitality Management, the “Creating Opportunities for Young Hospitality Leaders” (COYHL) program presents high school juniors and seniors with an in-depth look at career paths in the hospitality industry and how hotels and restaurants are managed.

Hilton (NYSE: HLT) announced today that Hampton by Hilton has been ranked the No. 1 hotel franchise on Entrepreneur’s Franchise 500® for the 17th consecutive year, extending the brand’s record-setting run at the top of the Lodging category. Hampton by Hilton also ranked as the No. 8 brand overall on Franchise 500® – moving up one spot from No. 9 in 2025 – and marking the 11th year in the top ten.

Oracle OPERA Cloud hospitality platform has been approved by IHG Hotels & Resorts (IHG) as a cloud-based property management system (PMS) for its estate in the Americas, and EMEAA (Europe, Middle East, Africa, and Asia) regions. With this approval, Oracle joins IHG’s exclusive list of approved property management systems, enabling franchisees and hotel owners to make tech decisions that best suit their individual business needs.

Best Western Hotels & Resorts, the globally recognized hospitality brand within the BWH Hotels portfolio, and the world’s largest travel guidance platform, Tripadvisor, today announce the launch of their new “Go for the Goal” platform, an innovative AI-powered trip planning experience designed to help soccer fans plan multi-city travel itineraries ahead of the world’s biggest international soccer tournament in Summer 2026.

This year, GuestRevu has once again stood out in the global hotel technology landscape, being named 2026’s Best Guest Survey Software by HotelTechReport. In addition to this top honour, GuestRevu also finished in the top 3 in the Reputation Management category and ranked among the Top 10 in the Hotelier’s Choice Awards. Feedback contributing to these accolades was gathered from 489 unique hotels across the globe, highlighting the platform’s international reach and the strength of real-world insight behind this recognition.