Europe’s hotel sector is propelled by sustained travel growth during a period when supply growth is projected to be well below the historical average. This is capturing the attention of a wider cohort of global real estate investors. In this context, market participants are turning increasingly to data-driven approaches to identify the most promising investment opportunities.
AI’s Ridiculous Response to a Ridiculous Question
As I write this article, I’m at the CX Malaysia conference, where I was the opening speaker, watching Dr. Shreekant Vijaykar of COPC Inc., one of the other speakers, talk about AI and how you can’t always trust its responses.
Why Sound Strategy Will Define Experiential Hospitality
I’ve watched hotel brands evolve quickly over the last few years. No longer are hospitality business professionals just hoteliers, but they must also now be experience architects. As experiential tourism continues to grow, hotels are investing in highly curated stays that speak to niche guests.Vinyl listening suites and sleep retreats are two examples of these packages that rose in popularity this year. There is one element that can make or break all of these guest experiences: sound.
The key tech trends expected to refine the guest journey in 2026
As we look toward 2026, the hospitality landscape is shifting from a period of digital adoption to one of digital refinement. The last few years were about acquiring tools; the next twelve months will be about making them speak to each other.
Revenue Managers were the Original ChatGPT
Before you roll your eyes – yes YOU!
Sheraton Grand London Park Lane Unveils Renovation of Art Deco Palm Court
Sheraton Grand London Park Lane, a five-star Mayfair hotel overlooking Green Park, has unveiled the newly renovated Art Deco Palm Court Lounge & Bar — home to the hotel’s celebrated afternoon tea and lively cocktail bar. The transformation marks a key milestone ahead of the hotel’s centenary in 2027, reimagining a heritage space for the modern guest, just in time for the festive season.
Wimberly Interiors 2026 Hospitality Design Trends: Authenticity, Resonance, and Resilience
Wimberly Interiors’ hospitality design trends 2026 shifts away from visual spectacle toward emotional resonance. The forecast steps away from cyclical trends to prioritize authenticity, warmth, and resilience. Spaces feel human, tactile, and deeply rooted in place, crafted to reflect how guests truly live, rest, and remember. Design becomes a multisensory experience, shaped by emotional sensitivity and a genuine sense of belonging. The result is softer in tone and stronger in meaning.
From Stay to Story: When a Key Card Becomes a Keepsake
Fifty years from now, when your guests open their memory box, what will they find?
Boutique & Luxury Lodging Association (BLLA) Partners With AI Crash Course to Advance AI Literacy Across Independent Hospitality
The Boutique & Luxury Lodging Association (BLLA), the premier global community for independent boutique and luxury hotels, today announced a strategic partnership with AICrashcourse.info, an AI education platform founded by Rohit Khanna, designed to make artificial intelligence accessible and actionable for hospitality professionals.
Villa d’Este La Collezione unveils its new destination: Palazzo Venezia
Villa d’Este La Collezione, the new brand which includes Villa d’Este on Lake Como, Villa La Massa in Florence, and Miralago Luxury Apartments in Cernobbio, is delighted to announce the opening of Palazzo Venezia in Como, the first 5-star hotel in the city to join The Leading Hotels of the World.Deniz Ömürgönülşen, LHW’s VP of Member Experience, welcomes this new chapter for both the city of Como and the evolution of the Villa d’Este Group: “Palazzo Venezia opens a magnificent new chapter on Lake Como. As a sister property to the Leading Hotels of the World members Villa d’Este and Villa La Massa, it enriches our heritage in one of Italy’s most beloved destinations, offering travellers a charming and tranquil city retreat. Open all year round, Palazzo Venezia strengthens our commitment to independent Italian hospitality and to creating extraordinary experiences, increasingly sought after by our guests. We are delighted to welcome this new hotel to the LHW collection.

