Author: Admin

As artificial intelligence becomes the engine of modern commercial strategy, hotels face mounting pressure to understand how prepared they truly are for AI-driven decision-making. Pricing once shaped by intuition and spreadsheets is shifting toward systems that learn continuously, react instantly, and negotiate directly with the digital agents that will soon dominate trip planning.

High staff turnover is one of hospitality’s most persistent — and most expensive — operational challenges. Yet it is still too often treated as an HR problem rather than a business risk.

Domes and Brookfield, through one of its private real estate funds, today announced a joint venture whereby Brookfield will acquire a majority stake in the Domes Zeen Chania. Through the joint venture, Brookfield and Domes will expand the resort through an investment of over €40 million.

At 2,400 metres, most “infrastructure” on the mountain is built to move people through, not invite them to linger. A ski lift station is the purest example: functional, noisy, transitional. Once it stops running, it becomes an awkward relic, the kind of industrial afterthought that quietly fades into the landscape.

Having worked in the hotel business for over four decades, I know most people think the numbers are the “hard” part of hospitality. There’s a common belief that the financials are best left to professionals who can sort out the complex interplay between the different departments of a hotel. It’s just too challenging and complicated for anyone who didn’t go to accounting school.

Booking.com began experimenting with conversational recommendations and tool driven automation before most enterprises had a name for agentic systems, and that early start is now shaping a more measured strategy. In a VentureBeat podcast, AI product development lead Pranav Pathak described a layered, modular stack that pairs small travel specific models for fast, low cost inference with larger LLMs for reasoning, plus in house evaluations when precision matters.

Premier Inn has celebrated its latest hotel opening on the south coast of England in Hastings Town Centre.

A well-deserved honor. Visit Tri-Cities has recognized AAHOA Lifetime Member Vijay Patel, President of A-1 Hospitality Group, with the Kris Watkins Tourism Champion Award—celebrating leaders who elevate the visitor experience and strengthen the region’s tourism economy.

First impressions matter, especially in hospitality. Long before a guest explores a city’s streets, tastes its food, or meets its people, their experience begins at check-in. That moment presents a unique opportunity: not just to welcome, but to introduce the character, language, and identity of the destination itself.

What does it take for a family to afford a week away? Today, Eurostat estimates that for more than one in four Europeans the answer is that they can’t. Rising prices and tighter household budgets mean that millions are being priced out of the chance to travel — even though travel has never mattered more for connection, culture, and moments of rest and renewal.